External reviews
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Trevor has been incredible for our requirements
What do you like best about the product?
Works on or off VPN, cloud-based, Version control. It really is an excellent back up tool
What do you dislike about the product?
I wish there was a super administrator function
What problems is the product solving and how is that benefiting you?
We are able to back up user created laptop data that doesn’t get backed up to one drive. Plus it’s already in the cloud
Recommendations to others considering the product:
A superior cloud-based back up solution that is versatility and customization that is perfect for any small or large organization
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One point Solution for Safe Backup
What do you like best about the product?
Quick support in time.
Safe Backup
Low Memory usage from Client end while Backup
Low CPU usage throughout backup and client end
Easy restoration with encryption
Userfriendly and easy configuration process.
Safe Backup
Low Memory usage from Client end while Backup
Low CPU usage throughout backup and client end
Easy restoration with encryption
Userfriendly and easy configuration process.
What do you dislike about the product?
Admin control panel to load login page is slow now a days
What problems is the product solving and how is that benefiting you?
Backup failure due to internet connection break or OS related issues clashes from sync backup process.
Explanation and technical guidance while resolving the issues help us to learn and understand better about the product process.
Explanation and technical guidance while resolving the issues help us to learn and understand better about the product process.
Recommendations to others considering the product:
Easy and smooth backup and restoration process compare to other backup solutions
The Product is good
What do you like best about the product?
We have been using this product for client backup and it is working seemless. With our consuming more memory during the working
What do you dislike about the product?
We had addopted for Cluod backup this year
What problems is the product solving and how is that benefiting you?
Druva has resolved the client backup issue.
Great product being discontinued
What do you like best about the product?
The ability to point clients to a local data storage option provides companies with the best control and information governance. Centralised management of clients and data assists system administrators to deploy and manage large network deployments with ease. Browsing of historical data and prior versions is simple and users can initiate their own data recovery at a highly granular level. Access to technical support is relatively easy and they are quite responsive.
What do you dislike about the product?
The current version of the client that we use which allows for storage of data on an on premise server is being phased out early 2021, meaning that the only option available will be to backup to a cloud service. This is disappointing and makes it largely a clone of every other 'cloud backup' product out there (Mozy, iDrive, etc). A bug exists with licensing where the client floods the network with connection requests to the license server; if the connection to the server cannot be established it crashes the local network.
What problems is the product solving and how is that benefiting you?
inSync provides us with a user accessible local data storage and backup option which is easy to use and manage. This assists with users switching between machines and hotdesking, as well as data recovery in the event of loss or damage of EUC devices. The ability of users to initiate their own data restore and recovery results in a significant decrease in tickets to the Service Desk to perform these tasks.
Recommendations to others considering the product:
Consider whether backup of data to an on premise server is a requirement. If so then this product will not meet your requirements from next year.
Moving from another cloud backup solution, this made it a lot easier and more affordable
What do you like best about the product?
Druva Phoenix simple to set up and it has worked for us when we needed it. We moved from another well known cloud backup system that didn't allow us as much control for what we had to back up. Also restoring those back ups were not easy. Druva Phoenix addressed those issues and also it cost us significantly less.
All you have to do is install the client and your server can be backed up for file or whole system recovery.
All you have to do is install the client and your server can be backed up for file or whole system recovery.
What do you dislike about the product?
You have to watch your back up storage growth as even with de-duped data, your storage can increase significantly when added to your back up environment. I wish the DRaaS solution was more robust so we could just turn on a downed server in the cloud.
What problems is the product solving and how is that benefiting you?
We wanted to move away from backing up our servers on site. This was to due to many factors, such as cost of hardware and on site support, limited space to house the hardware and much more. Druva Phoenix solved our problems with a cost effective and secure solution.
Great
What do you like best about the product?
Being a cloud backup. Simple to install and has saved me several times
What do you dislike about the product?
Nothing at All. It is great. It did take a little while to learn all of the in and outs of the system.
What problems is the product solving and how is that benefiting you?
Having the assurance that you have a cloud backup of your server.
Recommendations to others considering the product:
Insync is another great product that Druva offers
Excellent product, wish there was better Linux support!
What do you like best about the product?
Easy to use, easy to deploy. Minimally disruptive to our Engineering folks.
What do you dislike about the product?
Linux support could be better (limited distros, no official support for Ubuntu 20.04 LTS).
What problems is the product solving and how is that benefiting you?
Automated endpoint backup; users have been able to restore their own data when needed.
Recommendations to others considering the product:
macOS deployment was very easy; having a standardized hostname convention also makes deployment less painful.
It works
What do you like best about the product?
Not intrusive at all, trusted backup. Once configured no further intervention for the end user or admin.
What do you dislike about the product?
Don't have any dislikes about the product.
What problems is the product solving and how is that benefiting you?
Protection with very little participation from the end user. Self Service retrieval is nice.
Used to be a fan, will never use again
What do you like best about the product?
How Druva used to be in the past, as in, an early adopter of cloud infrastructure and a reasonable product.
What do you dislike about the product?
We were pushed away by Druva as a customer on multiple different accounts: first, our "unlimited" plan for backups turned out to not be unlimited. When asked about this, Druva's response was that we should delete stuff, which makes no sense. There was no option to simply pay more for extra storage, as this was already the unlimited plan. On Phoenix specifically, they started charging us as soon as a contract was signed, well before a single bit was backed up. We were paying for many TBs of backups before we started using the product. Then Druva started discontinuing features that were important to us with no workarounds. We will never be using them again.
What problems is the product solving and how is that benefiting you?
We are no longer solving any problems nor have realized any benefits.
Recommendations to others considering the product:
Switch.
Comprehensive Endpoint and Mobile Backup Solution
What do you like best about the product?
Backups occur in the background with no impact to the end user. The product suite is comprehensive and covers end point devices to include laptops, desktops, smartphones, and tablets. Data loss prevention tools, compliance settings and secure backups to a FedRamp-authorized cloud make this tool essential for backing up critical data especially for government customers. Very easy to setup and deploy in an environment with federated search capabilities when responding to e-discovery requests. The product integrates well with MDM solutions to include MobileIron and has integrations with SAML and ADFS to federated login. inSync also has integrations with Splunk for SIEM log management to integrate with any process workflows that are currently in use within your organization. Not having to maintain software or hardware was another benefit since this is an entirely SaaS product. Another thing that I liked about Druva inSync was that it did have an intuitive user interface, which was easy to use and understand from the get go.
What do you dislike about the product?
Initial setup took some getting used to but the learning curve was minimal. Having an understanding of the process and workflow was easy to follow and the options for customization were endless, which may overwhelm some, but overall it was better to have more options than none. The OS migration and data refresh did take some getting used to initially, but once you get the hang of it, the process was easy to use and follow. More reporting/alerting capabilities would be appreciated, but the overall user interface was intuitive and easy to work with.
What problems is the product solving and how is that benefiting you?
The problems we were solving with Druva inSync was an enterprise backup solution for endpoint devices. In addition, the benefits of e-discovery and federated search made this an ideal solution. The benefits were realized whenever a user's hard drive failed and we had to do a local restore from backup. The user was up and running in no time with all settings and data files in tact minimizing the time to restore to just hours.
Recommendations to others considering the product:
My recommendations would be to plan and gather requirements from all your stakeholders to include user support, security, policy, and legal. Once you gather their requirements in terms of data retention and storage, it will make implementing and setting the settings in the admin console a breeze.
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