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Reviews from AWS customer

6 AWS reviews

External reviews

671 reviews
from and

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3-star reviews ( Show all reviews )

    reviewer2584542

Centralized management has improved visibility while pricing and setup remain challenging

  • September 18, 2025
  • Review from a verified AWS customer

What is our primary use case?

The typical use case for Druva Data Security Cloud is for backup protection, which prevents ransomware and multiple security threats. The architecture is not complex.

What is most valuable?

The best features of this solution depend on specific customer use cases and scenarios.

The centralized management console in this solution and AI-driven analytics are good features.

The automated backup and recovery workflows are quite effective.

What needs improvement?

They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware. It can prevent ransomware when data is in transit, not just at rest.

They can improve their product quality for Salesforce as they don't have the capability to run that business without Technobind.

They should consider supporting additional workloads in their tenant. They need multiple tenants where they can provide protection. For example, if a customer is using ESG cloud, they should plan for backup support and other data centers such as Control-S and many more.

For how long have I used the solution?

I have two years of experience with Druva Data Security Cloud.

What do I think about the stability of the solution?

The stability is quite good, but they still have to work on many aspects.

What do I think about the scalability of the solution?

Druva Data Security Cloud is a scalable solution.

How are customer service and support?

Technical support for Druva is excellent with a rating of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Commvault, Veeam, and Veritas.

How was the initial setup?

The initial setup of Druva Data Security Cloud is complex.

What was our ROI?

The return on investment includes cost savings, time savings, and other measurable benefits.

What's my experience with pricing, setup cost, and licensing?

Prices for the solution are quite high.

What other advice do I have?

This review has a rating of 6 out of 10.

Which deployment model are you using for this solution?

Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Pharmaceuticals

Great For Data Recovery

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use with the product. The interface is very user friendly and easy to navigate.
What do you dislike about the product?
Sometimes downloading data from the platform will result in a corrupt zip file collection.
What problems is the product solving and how is that benefiting you?
Data backups. Using the platform to collect data when needed.


    Justin V.

Overall, very good customer service, easy to use, and a reasonable amount of features.

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
Probably the dashboard and UI. Compared to some, it's very easy to use, understand, and learn. I don't have any major complaints on there.The customer service has also been excellent. Integrating it to our on-prem server was no hasstle.
What do you dislike about the product?
The separation from Endpoint/O365 inSync and Druva for VM/Server - we use the govcloud but it would be nice to have all these things in one site. Considering we use it every day.
What problems is the product solving and how is that benefiting you?
It solves the problem of having a "if SHTF" type scenario happen, and having our sensitive and classified data be lost.


    Dominique M.

Druva Backup Solution

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
Druva was first implemented by my company because of the Saas protection provided. It was better than our leading solution, Cohesity, and gave our customers the ease of a solution off prem without hardware.
What do you dislike about the product?
I believe Druva could be better at showing errors in logs. The UI could have improvements on protection views and naming conventions.
What problems is the product solving and how is that benefiting you?
Druva Data Resiliency Cloud has helped us discover ransomware events before our security team could catch it, has helped our company dive into disaster recovery and all the features Druva supplies.


    Hospital & Health Care

works as intended

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
able to find our backups quickly and restore quickly
What do you dislike about the product?
pricing model needs to be by storage not per email
What problems is the product solving and how is that benefiting you?
backing up email and it it works.


    Ashwin K.

Druva inSync is good but can be better

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
Druva is complete data backup solution for our organization. it's feature of moving files to quarentine is good. We can setup multiple backup profiles with different backup configuration which is a plus.
What do you dislike about the product?
The files that can be archived or quarentined has a size limit. The inconsistency of archived files is a drawback. Druva support could have been better. Druva can add more features.
What problems is the product solving and how is that benefiting you?
Druva helps our organization in backing up all the files from the users laptop. There is no fear of losing the data in case of a dead laptop. Also, it is easy to restore data back to laptop from Cloud.


    Electrical/Electronic Manufacturing

Online backup with de-duplication

  • July 27, 2022
  • Review provided by G2

What do you like best about the product?
online data backup with network de-duplication
What do you dislike about the product?
data de-duplication is not available on online/cloud-based solution
What problems is the product solving and how is that benefiting you?
it helps store data backup over the cloud rather than on-premises but it little bit costly as compared to on-premises also data de-duplication feature not available on cloud


    Higher Education

Solid, worry free product to meet your backup needs

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Druva just works. Once you have the client installed, apply the settings, and it is worry-free.
What do you dislike about the product?
Druva has increased prices lately, making it harder for small businesses and non-profits to afford. Backups should be affordable for all, regardless of size and status.
What problems is the product solving and how is that benefiting you?
We used Druva to replace our old tape backup system. We gained a worry-free system, with no need to manage tapes or other media.
Recommendations to others considering the product:
Please give them a look, but be sure to push and negotiate on the price. Be sure to compare prices and hold that to Druva if needed.


    Dennis B.

Druva Phoenix

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Being able to set it up and forget it...
What do you dislike about the product?
Will not work with Microsoft Exchange. You can backup the vm but not the store.
What problems is the product solving and how is that benefiting you?
No more tapes to send offsite.


    Dom J.

Great product being discontinued

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
The ability to point clients to a local data storage option provides companies with the best control and information governance. Centralised management of clients and data assists system administrators to deploy and manage large network deployments with ease. Browsing of historical data and prior versions is simple and users can initiate their own data recovery at a highly granular level. Access to technical support is relatively easy and they are quite responsive.
What do you dislike about the product?
The current version of the client that we use which allows for storage of data on an on premise server is being phased out early 2021, meaning that the only option available will be to backup to a cloud service. This is disappointing and makes it largely a clone of every other 'cloud backup' product out there (Mozy, iDrive, etc). A bug exists with licensing where the client floods the network with connection requests to the license server; if the connection to the server cannot be established it crashes the local network.
What problems is the product solving and how is that benefiting you?
inSync provides us with a user accessible local data storage and backup option which is easy to use and manage. This assists with users switching between machines and hotdesking, as well as data recovery in the event of loss or damage of EUC devices. The ability of users to initiate their own data restore and recovery results in a significant decrease in tickets to the Service Desk to perform these tasks.
Recommendations to others considering the product:
Consider whether backup of data to an on premise server is a requirement. If so then this product will not meet your requirements from next year.