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Ease of use
What do you like best about the product?
The navigation screens are easy to use and organized very well. It is also easy and beneficial to use the drill down functions with in the Finance and other modules of the system.
What do you dislike about the product?
The need to "reconcile" the WIP/WIC account while adding an asset. In our prior ERP we had a separate closeout account that we would then net with the WIP/WIC account in order to determine the amount remaining in the WIP/WIC account Sometimes we have invoices that have expenses for multiple assets and it is not the easiest/quickest method to "reconcile" the WIP/WIC when adding an asset.
What problems is the product solving and how is that benefiting you?
One problem that I hope Acumatica is solving is to give the users the ability to mass upload assets when creating them. Currently, if we make a bulk purchase of a specific item, and each of those items needs to be added as a fixed asset because there is a unique serial number assigned to each item, there is no way to upload the asset's information from an excel file. This ability would save a tremendous amount of time for our company.
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Started as a customer now a consultant.
What do you like best about the product?
I love the look and feel of Acumatica. I also like how they are continually improving the software.
What do you dislike about the product?
So far, the only thing I would say could be better is the error descriptions. They often time give you little to no actual information as to what the real error is.
What problems is the product solving and how is that benefiting you?
It provides a solution that allows you to manage your entire business. Granting you access to real-time and accurate information to make critical business decisions.
Acumatica is easy to use. The User Interface is consistent across all modules and addons.
What do you like best about the product?
It is easy to adapt the software to our needs.
What do you dislike about the product?
The product can use a better built-in Note tracking feature.
What problems is the product solving and how is that benefiting you?
Inventory visibility is easy to see. Our sales staff can see the products we have & don't have available so they can suggest other products.
Acumatica is an amazing versatile and adaptable solutions.
What do you like best about the product?
The extent of OPTIONS on Confifurability, and tailoring to a customer's needs.
What do you dislike about the product?
There are still some modules that need enhancing, would like to see an extended ROADMAP.
What problems is the product solving and how is that benefiting you?
Acumatica is solving speed to configure, and implement. As well as the day to day use and portability into MOBILE APPS.
Great ERP - constantly making better
What do you like best about the product?
Acumatica is a new cloud-based ERP that always makes updates and adds new features.
What do you dislike about the product?
It can do so much and contains so much data that it can be slow and not very user-friendly. It takes time to learn.
What problems is the product solving and how is that benefiting you?
They are modernizing the ERP and making it adaptable for today's world.
Stream Lined
What do you like best about the product?
This software has streamlined many of my daily tasks in one place instead of bouncing between multiple softwares and spreadsheets.
What do you dislike about the product?
Some of the moving pieces we use don't work or fit with Acumatica. However, we are learning to work around it and discover new processes within the system.
What problems is the product solving and how is that benefiting you?
In my department, we have wasted time double entering the same information in multiple spreadsheets, documents and different software. This has substantially cut my time to complete a task by putting most of everything in one place.
Options, Efficiency, Controls
What do you like best about the product?
1. Acumatica provides many options for reporting and analytics that I wouldn't say many other ERP's provide
2. Efficiency, it may be the fact that we're coming from using QBE, but the automation possibilities are endless
3. Controls, again coming from QBE, where it allows you to delete entries/transactions, the ability to have solid controls around transactional data is amazing.
2. Efficiency, it may be the fact that we're coming from using QBE, but the automation possibilities are endless
3. Controls, again coming from QBE, where it allows you to delete entries/transactions, the ability to have solid controls around transactional data is amazing.
What do you dislike about the product?
We're in the process of implementing now so I currently don't have anything I dislike
What problems is the product solving and how is that benefiting you?
Controls, Automation, Reporting
Very flexible software. I have approximately 40 users and they all love the software!
What do you like best about the product?
You can log into several sessions of Acumatica and have the modules open that you use daily. Users can quickly get their job done. Most ERP software requires you to purchase a license for every user.
What do you dislike about the product?
There is only on dislike that I can think of. Acumatica charges you by the number of ERP transactions you do. Their definition of an ERP transaction is broad.
What problems is the product solving and how is that benefiting you?
We needed to satisfy our customers by keeping them informed. So we set up automatic customer emails regarding tracking numbers, invoices, etc. We modified many of our reports for internal use and to provide more information to our Customers and Vendors.
Pre Sales Engineer
What do you like best about the product?
The ease of learning and implementation of the system itself. In addition to its versatile level of support offered to various industries today, the opportunity it brings to its customers by allowing them to implement as little or as many components as they want.
What do you dislike about the product?
It's not a big thing, but since this is only available on Windows currently, I would like to see it executed on the Mac OS as this is a cloud-based ERP. I would like to see the ability to utilize cloud-based storage for demos.
What problems is the product solving and how is that benefiting you?
In 2023 talking to prospects that still haven't gone through a digital transformation shocks me. Seeing Acumatica making that transformation easy while saving customer costs is a great reason to support and implement. Looking at the bigger picture, the overall implementation reduces the workload managed by the upper-management.
User friendly and great formation
What do you like best about the product?
What I like the most about Acumatica is having access to online courses, and the content quality is beyond any other ERP. Compared to SAP, Acumatica is Cloud-based, and Acumatica University is way more accessible than SAP training.
What do you dislike about the product?
The help section is pretty much only available in English. The downside is when you have clients that are not fluent in English and still need help navigating the system.
What problems is the product solving and how is that benefiting you?
Having access to the language pack is a start to solve the problem of not having lots of documentation in languages other than English. It is a good start but still needs improving.
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