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    Acumatica Cloud ERP

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    Sold by: Acumatica 
    Acumatica Cloud ERP - Business-management software from basic online accounting to full ERP functionality, designed for a growing business
    Listing Thumbnail

    Acumatica Cloud ERP

     Info
    Sold by: Acumatica 

    Overview

    Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Acumatica ERP system delivers a suite of fully-integrated applications, powered by a robust and flexible platform. Acumatica is designed for businesses looking for modern enterprise software powered by the cloud.

    Highlights

    • Streamlined Operations: Do more with less: control workflows and maximize your resources by bringing complete information from everyone, everywhere, under a single pane of glass; one system to manage your entire business efficiently.
    • Adaptable Solution: Connected Cloud Platform: built for your business and adapts with your needs; add capabilities such as CRM or data visualization any time; extend to other solutions and applications beyond your ERP system.
    • Your Business Accelerated: A single, real-time version of the truth to accelerate business performance with automated processes, accurate data collection, financial analyses and forecasting capabilities that drive better business decisions.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Acumatica Cloud ERP

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.

    Usage costs (1)

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    Dimension
    Cost/unit
    Hourly for Acumatica Cloud ERP (Fin, Dist & CRM) for upto 10 users
    $2.25

    Vendor refund policy

    Please see seller website for refund details.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Acumatica Support is available to Partners via the Partner Portal case system, phone and live chat. While Acumatica requires all partners to provide support to their own clients, Acumatica can assist end users on a case by case basis but requires the partner to be the point of contact and actively present in all sessions and communication dialogs with end users. Acumatica assigns every inbound case a Severity and has established response time goals based on the case Severity.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    1236 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Construction

    Incredibly powerful software, support is lacking

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    This is lightyears ahead of Quickbooks in functionality. Having all AP/AR related transactions in one place is incredible. Now we are even intergarted with Acupay so can collect payments from clients much more effiently than in the past.
    What do you dislike about the product?
    Fortis pay ease of implementation would be a 0. Then getting support on the Acumatica side is impossible, we paid a small fortune to our VAR partner for support but never got the solution we wanted. It would be great to have a support team from Acumatica that would not be $250/hr. There is so much to learn and not enough time to stop and watch tutorials.

    Importing time cards is very challenging as well. Correcting time cards is also frustrating when jobs are closed or if you are only correcting one line but the entire time card is resubmitted so the client will see that on every project, unrelated to the correction, that the employee worked on in that time card.

    Invoice templates are my biggest issue with Acumatica, it really isn't user friendly to change the format of invoices.
    What problems is the product solving and how is that benefiting you?
    Invoicing clients is full of checks and balances which is great. We can run over 100 projects at a time thanks to Acumatica.
    Chris B.

    Company switching to Acumatica

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    My company just switched over to acumatica from Sage. We like the in depth options we get, as well as the ability to costumize everything to out needs.
    What do you dislike about the product?
    There is definately a big learning curve with this and some things that don't translate but they provide excellent support and training.
    What problems is the product solving and how is that benefiting you?
    Work flow and accesiblilty are much greater
    Ian D.

    Acumatica cloud ERP meets the expectations of medium-sized companies in the construction industry.

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    The user interface is simple and easy to use, and it is fast compared to other cloud business management software.
    What do you dislike about the product?
    Technically, some tables or views retain unused fields and this complicates reports and queries when updating versions. Also, I would like to see more options for intercompany integration.
    What problems is the product solving and how is that benefiting you?
    With this, we control the budget and cost of our projects, in addition to executing payments in an authorization process. It allows the use of multiple companies in the same database.
    sheryl t.

    New to Acumatica

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    I like that it is cloud-based. I can easily reconcile bank account, even without the bank feed.
    What do you dislike about the product?
    The bank feed doesn't work. When setting up a memorized transaction (i.e. payroll general journal), I don't want to put any default amount in the g/ls since it changes week by week. It would be nice if it would save the transaction that the debit or credit is highlighted as the default.
    I didn't like the training process. A lot was very redundant and we ending up training the trainer. Very frustrating.
    We use subaccounts. It would be nice to "lock out" subaccounts for specific general ledgers accounts.
    What problems is the product solving and how is that benefiting you?
    Great Plains was no longer being supported, and we needed to look at another accounting system.
    Transportation/Trucking/Railroad

    Implemention and training have been a breeze.

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    Modern cloud based ERP soluion that is highly scalable.
    What do you dislike about the product?
    Roller ball on mouse does not move cursor, have to use the slider bar on the side. Takes some getting used to.
    What problems is the product solving and how is that benefiting you?
    Ours is a new business so we are ale to scale features as needed and reduce cost of ownership by not paying for modules that are not needed at first.
    View all reviews