It is complicated to integrate the solution's on-cloud version with other platforms.
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Stable and easy-to-manage solution with good technical support service
What needs improvement?
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. We have 20 applications hosted on its on-premises version and around five applications on mobile infrastructure. A team of three administrators manages the operations.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used F5 and Barracuda before. Both solutions are easy to use.
How was the initial setup?
The solution's initial setup is easy and takes two or three days to complete.
What about the implementation team?
We implemented the solution with the help of its reseller.
What other advice do I have?
The solution is stable and easy to manage. I rate it a nine out of ten.
A cloud-based solution for traffic inspection that offers good up-time
What is our primary use case?
We use the solution for traffic inspection.
What is most valuable?
The solution is cloud-based and offers us good uptime. It has combined web and API security. Therefore, with one license, you access both application security and also API security.
What needs improvement?
I would like to improve the tool's turnaround time in terms of support.
For how long have I used the solution?
I have been working with the solution for three years.
What do I think about the stability of the solution?
I have never had any issues on stability.
What do I think about the scalability of the solution?
The tool is scalable.
How was the initial setup?
The solution's setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
What other advice do I have?
I would rate the solution a nine out of ten. The solution is very mature and covers everything for its use cases.
Empower Your Web Application with Imperva WAF : Unleashing Unmatched Security
What do you like best about the product?
Robust Security: Imperva WAF offers advanced security measures to protect web applications from a wide range of threats, including OWASP top 10 vulnerabilities, ddos attacks etc.
Accurate threat detection: Imperva Waf utilises sophisticated algorithm and machine learning capabilities to accurately identify and mitigate potential threats.
Accurate threat detection: Imperva Waf utilises sophisticated algorithm and machine learning capabilities to accurately identify and mitigate potential threats.
What do you dislike about the product?
UI can be improvised so that administrators can easily handle it and make their websites secure.
What problems is the product solving and how is that benefiting you?
Before implementing Imperva our team observed so much of random traffic with different attack payloads of sqli and xss. Now after Imperva we feel secure as we know that we are secure and can't be exploited from the web end side.
A reliable and stable product with automatic bot mechanism
What is most valuable?
I am impressed with the product's automatic bot mechanism. It also gives us the control to create our own custom bot rules.
What needs improvement?
The tool needs to include artificial intelligence and machine learning. It also needs to improve profiling.
What do I think about the stability of the solution?
The tool is stable.
How was the initial setup?
The product's setup is pretty easy.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is good.
What other advice do I have?
The solution is a reliable product. I would rate the tool an eight out of ten.
Availability, Detection technology, Protection against all web odds.
What do you like best about the product?
It is having advanced bad bot mitigation, low cost to ownership, activation only requires DNS change, superior persistent threat protection and many more.
What do you dislike about the product?
I found it quite reliable and efficient to use however UI can be made more friendly
What problems is the product solving and how is that benefiting you?
It helps in giving us control over access public web servers, helped to block based on geographic areas which was not available with our regular hosting provider.
Fast and Accurate Web Application and APIs protection solution
What do you like best about the product?
Imperva WAF offers extremely comfortable admin life with its well advanced GUI features. Usage of automation and less false positives makes it a better solution for everyone who is concerned about HTTP level security. Integration with on-premise and cloud based application works smoother and reporting feature is also accurate.
What do you dislike about the product?
While adding new rules and filters according to customer need, WAF offers less options for testing purpose. Lack of real world use cases always been a challenge while implementing some requirements. Default WAF rule limit is less compared with other solutions. Third party security integration sometimes creates small latency.
What problems is the product solving and how is that benefiting you?
I Can easily troubleshoot customer issues by viewing the WAF dashboard based on their case details. Rule addition is smoother with the help of automation features. More visibility into end point devices and payload contents. Detection and prevention feature helps to reduce risk in production environment.
WAF for Webapp Security
What do you like best about the product?
Real-time threat intelligence, tailored approach to security as per org needs
What do you dislike about the product?
Nothing specific that can be considered as such
What problems is the product solving and how is that benefiting you?
For protecting web applications from wide range of online attacks
Security Architect
What do you like best about the product?
Imperva Web Application Firewall helped the security team to enhance our DevSecOps delivery framework by being a security shield for our ingress of external traffic and protecting our API calls against the OWASP10.
What do you dislike about the product?
The licensing in Imperva is quite harsh and doesn't consider the staging and production URLs. In multiple environments, the license metric will be increased by several URL entries.
What problems is the product solving and how is that benefiting you?
Imperva WAF compensated for the security vulnerabilities associated with some software deliveries and remediated the top 10 OWASP vulnerabilities. It was as well a good entry point for our API calls inspection.
Imperva Review
What do you like best about the product?
Good Threat protection.
various CDN's can be integrated
various CDN's can be integrated
What do you dislike about the product?
I am not aware of any major issues with Imperva
What problems is the product solving and how is that benefiting you?
Securing our web application from threats
Hosts a complete range of features and gives a comprehensive overview of network traffic
What is our primary use case?
At my previous workplace in the banking sector, we used Imperva WAF for the monitoring of our internet banking traffic, and we also used Imperva's DAM for the database activity monitoring.
Our deployment of Imperva WAF was situated on-premises and it was in use throughout the whole organization, which included around 3,500 clients.
How has it helped my organization?
Imperva Web Application Firewall has improved security of my organization through enhanced visiblity as well protecting malicious IPs, applications and unknown users as well.
What is most valuable?
The WAF itself has been very valuable to me because it has such a complete range of features. Another reason why I like it is because it also takes care of the total overview of the traffic over the network.
What needs improvement?
Imperva's product is very good, but when it comes to procuring the software in my country it can be somewhat expensive. I don't recall the exact amount, but in comparison with other countries it is a huge investment.
They recently separated the WAF and the DAM management gateways in order for each of these to be managed from different areas, so I believe it now requires additional investments for what was previously a single complete solution.
Although the vendor support from Imperva is not bad, getting a response from them can be a lengthy process at times.
For how long have I used the solution?
I have used Imperva WAF for about three years.
What do I think about the stability of the solution?
The stability is mature enough, in my experience. In fact, I would give it a 5/5 for stability.
What do I think about the scalability of the solution?
Scalability-wise, there is one issue we encountered that I want to mention. At some point, Imperva, moved their account takeover prevention features from the on-premises edition to the cloud-based edition, and we discovered that this step would take yet another integration, seeing that we were using Imperva on-premises. These account takeover prevention features, however, were already part of our subscription, but since the features moved to the cloud, we missed out on them. So, in this sense, I would say the scalability strategy isn't as solid as it should be, and for this reason I would rate the scalability a 3.5/5.
On the other hand, when it comes to how many users we were able to scale up to, we actually had the whole organization using it, including around 3,500 clients in total.
How are customer service and support?
The support from the vendor side could be improved because their response times weren't great and the process of obtaining the proper support was a long process sometimes. That said, the support itself was not bad.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was actually quite an advanced process. It was a good experience, but all in all it took about one year to get everything fully set up, when you take all the fine-tuning activities and such into account.
What about the implementation team?
We deployed the Imperva WAF with the help of organizations in South Africa who acted as consultants and implementation partners for Imperva. Our experience with them was good, and the full implementation required two professionals from the consultant's side and about five people from our own organization. The vendor itself was not part of the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing is somewhat expensive. It is actually a huge investment when compared to other countries.
Not only that, but Imperva went on to separate the WAF and DAM management gateways, making it so that each would have to be managed and licensed separately, incurring the cost of additional investments.
On a related note, there was another licensing issue we encountered where we had a subscription for account takeover prevention features, but these features had been moved by Imperva from the on-premises instance to the cloud. Since we had not moved to the cloud at that point, we did not have access to these features anymore.
What other advice do I have?
I can highly recommend Imperva WAF for financial institutions. It's a good solution and I think it's important for financial institutions, particularly those who conduct online banking, to make use of a solid WAF such as this.
I would rate Imperva WAF a nine out of ten.
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