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    Zscaler Internet Access (ZIA)

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    Deployed on AWS
    Zscaler Internet Access (ZIA) helps secure your internet and SaaS connections by delivering a complete secure stack as a service from the cloud. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster more secure experience.
    4.4

    Overview

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    Zscaler Internet Access delivers a security stack as a service from the cloud, eliminating the cost and complexity of traditional gateway appliance approaches. By moving security to a globally distributed cloud, Zscaler brings the Internet gateway closer to the user for a faster experience. Organizations can easily scale protection, better than appliances, to all offices or users regardless of location. By delivering user security directly from the cloud, customers can minimize costly backhauling of traffic over MPLS links and reduce the costs associated with deploying, managing and operating on premises security appliances.

    As part of the industry's most complete SSE platform, Zscaler Internet Access provides all the security services you need to protect your organization from advanced threats and data loss. Zscaler best in class cloud-native capabilities such as Sandbox, Firewall, DLP

    Zscaler Internet Access is available on AWS Marketplace in Professional, Business, and Transformation Editions, for 12, 24, or 36 months contract terms.

    For additional information on ZIA options and features, please contact Zscaler using one of the links on this page.

    Highlights

    • FULL INLINE CONTENT INSPECTION Finally inspect ALL your traffic, with no compromises. Our patented ByteScan™ engine inspects each outbound and inbound byte, even including hard-to-inspect SSL traffic, with only microsecond delay.
    • CLOUD EFFECT Get millions of users working for you. Any threat detected anywhere in our cloud is immediately blocked for all customers. Zscaler also delivers more than 175,000 unique security updates to the cloud every day.
    • REAL-TIME THREAT CORRELATION Dynamically compute the risk of every web page object or the web page itself using content and domain analysis.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Zscaler Internet Access (ZIA)

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    ZIA_TFORM_ED_50
    ZIA Transformation Edition
    $11,000.00

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Network Infrastructure, Infrastructure as Code
    Top
    10
    In Device Connectivity

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    23 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Content Inspection
    Patented ByteScan engine performs inline content inspection for all traffic, including SSL traffic with minimal latency
    Threat Detection
    Real-time threat correlation using dynamic risk computation for web page objects and domains
    Cloud Security Update
    Delivers over 175,000 unique security updates daily with immediate threat blocking across global cloud infrastructure
    Distributed Cloud Architecture
    Globally distributed cloud-native security platform that eliminates traditional gateway appliance approaches
    Advanced Threat Protection
    Comprehensive security services including Sandbox, Firewall, and Data Loss Prevention (DLP) capabilities
    Network Protocol
    "Programmable networking software built on the WireGuard protocol for secure connectivity"
    Identity-Based Access Control
    "Network access control based on user identity, groups, services, and subnet ranges"
    Connection Management
    "Automatic network connection migration and direct device connections without manual port forwarding configuration"
    Infrastructure Compatibility
    "Cloud and hardware-agnostic overlay network deployment across multiple operating systems and platforms"
    DNS Resolution
    "Automatic hostname resolution with MagicDNS for simplified device and resource access without IP address management"
    Zero Trust Network Access
    Enforces least-privilege access based on user identity with continuous checks on device security, location, and identity
    Network Routing
    Supports application domain-based routing that efficiently routes traffic across private networks with overlapping IP address ranges
    Global Network Infrastructure
    Delivers connectivity through 30+ worldwide points of presence using full-mesh topology over high-speed internet access
    Threat Protection
    Includes built-in IDS/IPS that automatically filters and blocks malicious traffic with multi-pronged content detection and customizable DNS filtering
    Device Posture Control
    Implements device posture policies ensuring each device adheres to predefined security rules and access criteria

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    174 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    40%
    46%
    9%
    3%
    1%
    4 AWS reviews
    |
    170 external reviews
    External reviews are from G2  and PeerSpot .
    Kennedy H.

    Perfect Internet Access Solution with Unmatched Speed

    Reviewed on Dec 01, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate Zscaler Internet Access for its impressive speed, which significantly enhances my Internet experience. I value the consistency and performance it offers, as there is no single tool that stands out because I enjoy using all of them equally. The uniform value across all features makes the overall experience enjoyable, contributing positively to my day-to-day Internet activities. This satisfaction is reflected in my willingness to confidently rate the service a perfect 10 out of 10, indicating that I am very likely to recommend Zscaler Internet Access to friends and colleagues.
    What do you dislike about the product?
    I like everything about it though I have never used it
    What problems is the product solving and how is that benefiting you?
    I find Zscaler Internet Access solves the problem of accessing the Internet, and I appreciate the speed it provides.
    Ferdi Haider

    Visibility and cloud-based protection have improved our security portfolio and support our customers everywhere

    Reviewed on Nov 27, 2025
    Review from a verified AWS customer

    What is our primary use case?

    We are using Zscaler Internet Access  ourselves and we are also selling it to our customers. We have Zscaler Internet Access  in our portfolio.

    What is most valuable?

    Zscaler Internet Access gives visibility, which is important to have. The fact that it is usable everywhere is a significant advantage. The product is easy to use. You only have to do the rollout of the client and then it runs by itself. It is a well-made, well-engineered product.

    What needs improvement?

    There is room to give more possibility to customer onboarding to the partners. Currently, you always have to get technical help from Zscaler Internet Access itself to set up a tenant.

    For how long have I used the solution?

    We have been using it for coming up to one year now.

    What do I think about the stability of the solution?

    Zscaler Internet Access is really very good. I would give them a nine.

    What do I think about the scalability of the solution?

    It depends on Zscaler Internet Access what their focus is in the future. If they still want to grow, then they have to get more open-minded for smaller companies. With the pricing structure that they currently have, it is only for big customers.

    How are customer service and support?

    Zscaler Internet Access customer service is really very good. I would give them a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    There is something coming up from Microsoft that is really cheap. Also, 40Sase is a solution that could be used as an alternative. There are many new offerings coming from old firewalls vendors waking up this marketplace. Zscaler Internet Access has to take care that they do not lose their position.

    How was the initial setup?

    It is really very easy. You only have to do the rollout of the client and then it runs by itself.

    What's my experience with pricing, setup cost, and licensing?

    It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.

    Which other solutions did I evaluate?

    There is something coming up from Microsoft that is really cheap. Also, 40Sase is a solution that could be used as an alternative. There are many new offerings coming from old firewalls vendors waking up this marketplace.

    What other advice do I have?

    We already have complementary solutions that we are using. We are using the partnership program. I have been in the security field for around 30 years, coming from the network perimeter security area. I moved to the security part and there I am a product owner from Zscaler Internet Access. I would not think it is for smaller companies, but it is currently coming from the other side. It is coming more from the traditional firewalling side and going more and more into the cloud area. It is difficult to provide a deep view on that. I know it only from the traditional firewall area and there you had to deal with all these appliances. I gave this review a rating of nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Ryan H.

    Frustrating Setup and Slow Performance

    Reviewed on Nov 18, 2025
    Review provided by G2
    What do you like best about the product?
    I did not choose Zscaler, it was picked by my IT Department and I don't like that I have to use it
    What do you dislike about the product?
    I find that Zscaler Internet Access significantly hinders my productivity due to its slow performance. Particularly frustrating is the delay in internet access when starting my computer or waking it from sleep mode. I often have to wait up to five minutes for Zscaler to activate, which interrupts my workflow, especially when beginning my day or returning from breaks. Additionally, the initial setup process was not straightforward, as many in my organization still struggle with it being fully operational, which disrupts routine tasks.
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access enhances organizational security by preventing access to dangerous and distracting websites, ensuring safer and more focused internet use.
    Islam S.

    Secure Web Traffic with Minor Hiccups

    Reviewed on Nov 17, 2025
    Review provided by G2
    What do you like best about the product?
    I use Zscaler Internet Access primarily to secure and control internet traffic, and I've noticed significant benefits in eliminating security risks from web and cloud traffic. I love its cloud-native security that doesn't compromise on performance, which is crucial for maintaining efficiency. The Secure Web Gateway and Cloud Firewall are specific features that I value the most, as they provide robust security without hindering the internet access. The initial setup was great and smooth for my team, which speaks volumes about its user-friendly deployment. We switched from Cisco Umbrella to Zscaler Internet Access because it offers more benefits, and I am highly satisfied, as evident by my willingness to recommend it with a perfect score of 10.
    What do you dislike about the product?
    I find SSL inspection with Zscaler Internet Access to be quite complex, specifically regarding certificate deployment and trust issues. Additionally, there are occasional latency or performance issues that can disrupt the smooth functioning of the service.
    What problems is the product solving and how is that benefiting you?
    I use Zscaler Internet Access to eliminate security risks from web and cloud traffic, achieving cloud-native security with no performance trade-offs.
    Rashid M.

    Effortless and User-Friendly Business Software

    Reviewed on Nov 17, 2025
    Review provided by G2
    What do you like best about the product?
    Zscaler Internet Access have Easy to Use, Easy of imlementation and frequency of use Business Software, I'm working as hospitality industry and we are using ZOOM software of Zscaler Internet Access which is best and Easy of integration and have alot of number of features
    What do you dislike about the product?
    Zscaler Internet Access needs to be work on customer support because some time we are getting reply very late from Zscaler Internet Access. Overall our experience is very good
    What problems is the product solving and how is that benefiting you?
    Zscaler Internet Access Solves problems like Latency, Operational Complexity and Security Gaps by providing a Cloud base Zero trust Security Model that protect Our workload from threats and its very help full for us
    View all reviews