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    Fiddler AI

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    Sold by: Fiddler AI 
    Fiddler is the pioneer in AI Observability for responsible AI. The unified environment provides centralized controls and actionable insights to operationalize ML models, GenAI, and LLM applications with trust. Monitoring, analytics, and security capabilities address the unique challenges of building in-house and secure LLM and MLOps at scale. Fiddler helps you grow into advanced capabilities and build a framework for responsible AI practices. Fortune 500 organizations use Fiddler across pre-production and production to deliver high performance AI, reduce costs, and be responsible in governance.

    Overview

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    Fiddler AI is a unified AI observability platform for LLMOps and MLOps that enables data science and engineering teams to move beyond the experimentation and testing phases, to monitoring more high-performing models in production (including tabular, deep learning, computer vision, natural language processing, and large language models). Combine the power of Amazon SageMaker AI for training and deploying models with Fiddler AI Observability to monitor, analyze, and improve ML models to ensure high-performing, accurate, and responsible AI applications.

    Validate: Ship more models into production and increase confidence in your models' outputs. Validate and improve models before deployment for optimal outcomes.

    Monitoring: Fiddler helps you reduce costs and increase efficiencies by tracking how all your tabular, natural language processing (NLP), computer vision (CV), deep learning, and large language model (LLM) deployments are performing. Identify and mitigate model performance, drift, data integrity, hallucination, accuracy, safety, and security issues before they impact your business.

    Analytics: Fiddler's model analytics tool helps you gain actionable insights from your models to make data-driven business decisions. Understand trends and outliers at the macro-level using 3D UMAP and perform root cause analysis and diagnostics to understand the micro-level issues impacting your LLM and ML applications. Pinpoint specific areas to optimize by drilling down on segments of interest.

    Fairness: Build transparent, accountable, and ethical practices for your business with responsible AI. Fiddler increases visibility in AI governance with continuous monitoring, while detecting and mitigating bias in datasets and models.

    Enterprise-level scale: Fiddler helps companies securely operationalize and scale model deployment across their ML lifecycle. Fiddler provides SOC2 Type 2 security compliance and role-based access control (RBAC) so that users across the business receive level-specific permissions to access protected environments.

    Start monitoring your ML models by simply uploading your baseline dataset and register your model with Fiddler. Publish production events and start analyzing your model's performance.

    With this purchase, you are entitled to onboard up to 2 Models for up to 5 GB Data ingested per Month. To discuss custom solutions, please reach out to sales@fiddler.ai .

    Highlights

    • Enterprise-grade AI Observability: A full stack, actionable AI Observability platform that supports predictive and generative models in production (including tabular, deep learning, computer vision, and large language models)
    • Actionable Diagnostics and Insights: Quickly pinpoint and resolve issues with powerful root cause analysis and diagnostics for streamlined troubleshooting. Gain deep, actionable insights with customizable dashboards and reports, tracking model metrics tailored to your unique use case through custom metrics, empowering better business decision-making
    • Intuitive User Experience: From receiving alerts to uncovering root causes and aligning model metrics with business KPIs, Fiddler delivers an intuitive experience that connects technical insights with business impact

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Fiddler AI
    Total Contract Value
    $24,000.00

    Vendor refund policy

    Please contact awsteam@fiddler.ai 

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For more documentation and support offerings, please visit our Support Center at https://docs.fiddler.ai/  or email support@fiddler.ai .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    2 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    ibrahim d.

    Best AI monitoring and Observability tool

    Reviewed on Jun 11, 2024
    Review provided by G2
    What do you like best about the product?
    There are very few good observability tools available in the market when it comes to AI model's monitoring. Fiddler's monitoring capabilities especially around LLMs are extremely powerful. Its model explaination feature is simply awesome. Integrations are very good.
    What do you dislike about the product?
    The tool may be quite difficult to grasp and properly used for the people very new to AI, AIOps and AI monitoring.
    What problems is the product solving and how is that benefiting you?
    I have been in MLOps for quite some time now. The most difficult thing always used to be post model deployment monitoring. I developed several custom monitoring but none of that could provide a centralized and complete solution. Fiddler's features are so rich and powerful, it provides a complete, centralized and data driven observability for machine learning models. I extensively use LLMs as well and for the same reason I liked the fiddler's features for LLMs.
    Computer Software

    Good tool for monitiong you ML data

    Reviewed on Feb 09, 2022
    Review provided by G2
    What do you like best about the product?
    Clean interface easy to find issues and data points of interest. Easy to track down issues and other minor nuances
    What do you dislike about the product?
    I wish there were a free version with a subset of features. Creating dashboards could be a little more intuitive but not a huge pain point.
    What problems is the product solving and how is that benefiting you?
    I mostly used this just for playing around with some test projects to see how it performs.
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