Overview
Purpose-built endpoint security and mobile threat defense (MTD) for Mac and mobile devices that allows organizations to maintain compliance, defend against the modern threat landscape, identify and respond to security incidents with minimal impact to the end user experience.
Why Jamf Protect?
Apple's rapid growth and adoption in the enterprise make Apple devices an appealing target. Jamf Protect enhances Apple's built-in security features by increasing visibility, preventions, controls and remediation capabilities. Jamf Protect uses native security frameworks in macOS and iOS to offer same-day support for the latest Apple software and hardware.
Highlights
- Endpoint Protection - Comprehensive detection and protection for Apple-specific malware and attacks. Device controls to manage how removable storage devices are used to prevent data loss.
- Threat Prevention - Prevent threats that put corporate data at risk. Block phishing, ransomware, malicious domains. Block web-based or internet-based threats. Enforce acceptable use policy and block risky content.
- Compliance & Visibility - Audit security benchmarks to ensure ongoing compliance of Mac and mobile devices. Log rich telemetry to aide in incident investigations. Full visibility into security events.
Details
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Buyer guide

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Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Jamf Protect | Jamf Protect Offer | $50,000.00 |
Vendor refund policy
No Refunds
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.
Support Email: support@jamf.comÂ
US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.
Open a ticket or contact your account team in the Jamf Support Portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Experience agile user-centric security with AI-powered endpoint protection
What is our primary use case?
I use Jamf Protect for myself, especially for POC demonstration purposes. It is also used as part of our consultation services, where I recommend it to customers.
How has it helped my organization?
Jamf Protect gives you Apple built-in native support for endpoint security. It supports zero-day protection in the Apple ecosystem and is agile, user-centric, and lightweight for macOS.
What is most valuable?
The behavioral detection is valuable. It also includes built-in network protection that is powered by our AI called Medium. It provides telemetry and signature-based detection, which offer comprehensive endpoint security.
What needs improvement?
For how long have I used the solution?
I have been using it for the last four years.
How are customer service and support?
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the response and resolution time. From an Indian perspective, I would rate their support at seven point five out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have an understanding of CrowdStrike and certain security solutions from Forcepoint.
What other advice do I have?
I would recommend inbuilt remediation for behavior-based threats and less dependency on third-party tools.
I'd rate the solution eight out of ten.
Effective device management, enhance threat detection and smooth integration
What is our primary use case?
Jamf Protect manages all Apple devices, deploys and upgrades applications, and enforces security features like blocking data transfers and improving security profiles.
How has it helped my organization?
Compliance is ensured through encryption, like with DEP.
Jamf Protect adapted to evolving security threats specific to macOS. We integrated with Microsoft Defender for added protection.
Compared to on-premises solutions, there are a lot of features improved in cloud-based solutions. The performance after implementation is better than with on-premises solutions.
Integration is also easy. Nothing complex about it. I never found any issues with it.
What is most valuable?
Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features.
We can block data transfer and manage other security aspects through profiles.
What needs improvement?
Beginners need initial training and have basic/essential knowledge.
For how long have I used the solution?
I used it for five years. I moved to the cloud version two years ago. Before that, it was on-premises. It was Jamf's own cloud (private cloud).
What do I think about the stability of the solution?
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate my experience with the initial setup a ten out of ten, with ten being easy.
Initially, the deployment took 15 days for the pilot phase, and then another 15 days for production. However, the actual deployment itself only took 15 days, as it was preconfigured.
So it took around one month in total. Stakeholder approval caused a delay, but the actual deployment for the facility department was only 15 days.
No maintenance is required because everything is associated. It's a cloud solution, so we only need to modify applications for the services.
So, 99.9% of the time, it's working fine.
What was our ROI?
There are many financial benefits because everything is managed in a single cloud for Apple devices, with no need for third-party software.
What other advice do I have?
Everything is working well for me; it also supports single sign-on. Jamf Protect is very good and excellent.
Overall, I would rate the solution a ten out of ten. I would recommend it to other users. Beginners should have basic knowledge. If they have normal, basic knowledge, they can use the resources provided with the solution.
Searches incoming and outgoing traffic for malware and monitors the network for security
What is our primary use case?
Our customers use Jamf Protect for security purposes.
What is most valuable?
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What needs improvement?
The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.
For how long have I used the solution?
I have been using Jamf Protect for 2 years.
What do I think about the stability of the solution?
I rate the solution a seven out of ten for stability.
What do I think about the scalability of the solution?
More than 10 to 15 enterprise business customers use Jamf Protect.
I rate the solution a nine out of ten for scalability.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.
What about the implementation team?
Deploying the solution for testing does not take more than two to three hours. However, deploying the solution in a production environment may take a day or two. The basic part of deployment is the configuration, and then we use Jamf Pro to deploy the package of Jamf Protect.
What's my experience with pricing, setup cost, and licensing?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution’s pricing ten out of ten.
What other advice do I have?
We are working with the latest version of the solution. Our customers utilize Jamf Protect only in the Mac environment. Customers should get a MacBook before installing Jamf Protect. Jamf Protect is the ideal solution for Mac because it is deeply integrated with Apple devices and is aware of bugs.
Overall, I rate the solution a nine out of ten.
Allows users to easily monitor miscellaneous activities occurring in their environments
What is our primary use case?
Jamf Protect is basically an endpoint solution for any external drives since it can detect any kind of malware attacks or any miscellaneous activities that occur through a device. If someone is trying to take out the data without permission, the tool also detects that.
What is most valuable?
The most valuable features of the solution are in terms of data, especially whenever someone is trying to take out some data or trying to do any miscellaneous activities, which are areas that Jamf Protect easily catches. The aforementioned area consists of the tool's most useful and important feature.
An important point associated with the product is in the area related to the external drives, and it can be considered as an additional feature that most corporations need nowadays.
What needs improvement?
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution.
There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro.
The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
For how long have I used the solution?
I have been using Jamf Protect for four years.
What do I think about the stability of the solution?
It is a great and stable solution. As long as your product is good, you can achieve what you are trying to do. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
It is definitely a scalable solution. It should be a mandatory solution for any organization using Mac devices.
Around 350 people in my company use the product.
My company plans to increase the usage of the solution. In the future, my organization plans to make Mac devices available to users, so we may probably add a few more licenses from Jamf Protect.
How are customer service and support?
The solution's technical team has to be a bit aggressive from a support perspective. The solution's technical team needs to pay keen attention to the support part.
How was the initial setup?
The product's initial setup phase has very simple steps. If you have Jamf Pro in your environment, you don't have to do any migration. If you buy Jamf Protect separately, it can be installed very quickly and doesn't take much time.
The solution can be deployed if you are using Jamf Pro. I don't think that you need something else apart from Jamf Pro to deploy Jamf Protect.
Which other solutions did I evaluate?
I have also evaluated other solutions, but Jamf Protect is the best solution for Mac management.
What other advice do I have?
Apart from Jamf Protect one doesn't need any other security tool. If you have a tool already in your existing premises then such a product can be integrated with Jamf Protect.
I recommend the product to those who plan to use it. Users should try to first be on Jamf Pro and then move to Jamf Protect. Experience with Jamf Pro is mandatory.
The product's benefit is simple since it allows users to monitor everything related to miscellaneous activities, as well as the existing external drives that someone puts into the environment. The tool can also help monitor if someone is trying to take out some data through any means you can monitor with this solution.
I rate the tool an eight out of ten.
User-friendly dashboard that helps protect staff computers from malware and antivirus
What is most valuable?
We mainly use Jamf Protect to protect staff computers from malware and antivirus.
What needs improvement?
Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices.
For how long have I used the solution?
I have been using Jamf Protect for one year.
What do I think about the scalability of the solution?
I am satisfied with the solution’s scalability and performance.
How are customer service and support?
The solution's technical support is great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Norton Antivirus, and it wasn't efficient at all. I previously used Workspace ONE. The only advantage of Workspace ONE over Jamf Protect is that it supports a wide range of devices, including Mac and Windows.
What's my experience with pricing, setup cost, and licensing?
Jamf Protect costs double the price that we were paying before.
What other advice do I have?
Jamf Protect automatically detects computer malware and prevents the user from running it. It also removes the malware completely from the computers, and we got notified about it. We can set the benchmark based on the school's preferences. The solution's automated MAC-specific threat hunting gives us more security on the computer.
The solution's dashboard is user-friendly. We are working to set up the benchmark based on the school preferences. Sometimes, we need to modify them based on any updates related to the security level we want to apply. Jamf Protect provides good protection from the user's perspective and is easy to manage from the admin's perspective. We used other platforms before, and they did not provide good malware detection.
I would recommend the solution to other users.
Overall, I rate Jamf Protect a nine out of ten.
