Overview
ReFrame combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
ReFrame Engage is a Unified Constituent Engagement Scheduling Platform that facilitates multi-modal communication between public agencies and their constituents.
Harness the power of ReFrame Engage, a unified platform for seamless multi-modal communication that offers advanced scheduling, messaging, video integration, broadcast, and collaboration.
Seamless multi-modal communication ReFrame Engage enhances constituent experiences, streamlines interactions, and establishes strong connections to maximize engagement and satisfaction. Empower your staff Reframe Engage empowers your staff with advanced tools and seamless communication to enhance productivity and deliver exceptional constituent service.
Modernize your constituent experience Modernize constituent experiences by integrating modern features and technologies, improving communication channels, and providing seamless interactions.
Our interactive Communications, Contact Center, and CRM are converged to provide the best possible experience for end-users.
This reliable platform empowers government agencies to communicate in the most effective and efficient manner possible, by leveraging a single, all-in-one solution for their staff to manage constituent engagement.
This listing is for Private Offers ONLY. Please reach out for more details. Thank you.
Highlights
- Contact Center, CRM, 2-Way or 1-Way Text Messaging, Video Integration with Zoom, MS Teams, Google Meet, Internet Calling, Email, Call Center, Broadcast Text and Email Messaging, Internal Employee Chat Communication, Multi-Tenant for multiple Locations, Custom Branding & Notification Templates, Unlimited Users, Unlimited Departments, Appointment types, and Slot Management
- ReFrame Engage captures the endless opportunities of a digital journey that crosses any device or app across various touchpoints. With Engage, one can build employee customer loyalty by creating accessible, fully integrated interactions with their constituents across any channel at any time.
- ReFrame Engage will modernize the overall customer experience by incorporating new cloud capabilities like native cloud technologies, digital channels, AI-powered bots, and more. Engage helps to create a seamless customer journey across channels and tap the power of messaging with easy-to-use admin and analytics tools. As a customer engagement platform designed for the public sector, ReFrame Engage enables organizations to connect with their constituents anytime, anywhere.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Engage Pro | $1,000.00 per month for multi-year options. Includes Unlimited Users. | $1,000.00 |
Vendor refund policy
No Refund
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Basic, Essential, and Premium connect@reframesolutions.com , 1-844-4-REFRAME
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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