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    Arctic Wolf Managed Detection and Response (MDR)

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    Sold by: Arctic Wolf 
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
    Listing Thumbnail

    Arctic Wolf Managed Detection and Response (MDR)

     Info
    Sold by: Arctic Wolf 

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Cost savings %
    MDR Basic
    Monitor up to 100 users with MDR
    $44,000.00
    6%
    Custom Pricing
    Custom Pricing w/ terms and coverage to be defined in Private Offer
    $1,000,000.00
    0%

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Find a fit for enterprise or unique needs with a private offer.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    92 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    shakr A.

    Have up to 2 years of experience in Arctic Wolf

    Reviewed on Aug 26, 2024
    Review provided by G2
    What do you like best about the product?
    Its strong in detection and threat intellegent , its has a good databased for modern IOCs together with detection based anomaly behaviour
    What do you dislike about the product?
    Its does not support query language for flexable threat hunting
    What problems is the product solving and how is that benefiting you?
    Vulnerablilties detection and atomatic remidatiom for most vuĺnerabilities
    Oil & Energy

    A Reliabley Cybersecurity Guardian

    Reviewed on Aug 20, 2024
    Review provided by G2
    What do you like best about the product?
    That, Arctic Wolf offers a rounded suite of security services that work seamlessly together to protect organizations of all scales
    What do you dislike about the product?
    Cost, fully relying on vendor and customization limitations
    What problems is the product solving and how is that benefiting you?
    Continuouse Monitoring and Threat Hunting: Arctic Wolf's 24/7 security operations center continuously monitors Anthropic's systems and networks, proactively hunting for and addressing potential threats. This helps to ensure that any security issues that could impact my own performance or reliability are quickly identified and resolved.
    Patrick O.

    The best solution!

    Reviewed on Dec 27, 2023
    Review provided by G2
    What do you like best about the product?
    The Arctic Wolf product and team are the all-in-one solution to keep your business on the cutting edge. Their attention to detail and coverage rival top-tier vendors in their fields. From the begining of our relationship they have been forthcoming, easy to use, the integration was painless and the number of features available is outstanding. We use it daily and we don't receive extraneous notifications to clutter up our day. Their customer support is quick, concise and to the point with no fluff.
    What do you dislike about the product?
    There's not a single thing about Arctic Wolf that we dislike.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf alerts us to unauthorized logins from countries outside our own for investigation while their concierge team is always available for questions with quick turn-around. While we may not use every single feature provided to us all year round, we have confidence that all of our sites are protected. We also subscribe to their Managed Security Awareness, which is their phishing campaign sim. The educational moments are valuable, quick and to the point, and has raised our phishing probability scores nearly 200%. Our monthly meetings with the concierge team provide insights and suggestions to improve our security posture and are always open to questions and concerns.
    Tim M.

    When you want to gain your sleep back

    Reviewed on Dec 19, 2023
    Review provided by G2
    What do you like best about the product?
    I like having a team that will notify me 24/7 without hiring a team of my own and will contain the issue
    What do you dislike about the product?
    The security awareness, but they listen.
    What problems is the product solving and how is that benefiting you?
    Filtering so we don't get alert fatigue and helping me idently issues so we can fix them.
    VIk B.

    Fantastic addition to our IT Team

    Reviewed on Dec 18, 2023
    Review provided by G2
    What do you like best about the product?
    From Sales to Implementation to Support everyone is stellar. Knowing we have a compitent team of engineers assisting and monitoring our systems 24/7 allows us to focus on completing business objectives. Our team communicates with them daily. Integrations were as simple as securely sending over tokens/api configurations through their portal. They do integrate with most of our primary vendors (Crowdstrike, Palo Alto, Azure, M365, etc.) which makes things easier for us.
    What do you dislike about the product?
    The MR portal needs a major revamp and same with the ticketing systems. From what we can tell, it is being worked on and it's just a matter of time.
    What problems is the product solving and how is that benefiting you?
    They're monitoring all our systems and authentication to said systems. They're monitoring and notifying us 24/7 as needed.
    View all reviews