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    Arctic Wolf Managed Detection and Response (MDR)

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    Sold by: Arctic Wolf 
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
    Listing Thumbnail

    Arctic Wolf Managed Detection and Response (MDR)

     Info
    Sold by: Arctic Wolf 

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

     Info
    Dimension
    Description
    Cost/12 months
    Cost savings %
    MDR Basic
    Monitor up to 100 users with MDR
    $44,000.00
    6%
    Custom Pricing
    Custom Pricing w/ terms and coverage to be defined in Private Offer
    $1,000,000.00
    0%

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    249 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Computer & Network Security

    Reducing Risks with Arctic Wolf's Quick Incident Alert System!

    Reviewed on Mar 26, 2025
    Review provided by G2
    What do you like best about the product?
    The rapid response times on potential security risks are essential in the day to day operations and security of our IT Systems here at our organization. The responses on open tickets are quick and potential security risks are managed quickly and easily via email or the Arctic Wolf portals. Implementing Arctic Wolf into the systems at our organization has been seamless and easy.
    What do you dislike about the product?
    There can be a high number of false positives that are identified using Arctic Wolf, so there can be quite a few tickets that are generated. However, we would rather have too many notifications, than not enough of them when potential risks are identified.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is highlighting potential security risks from logins and failed logins on and off the internal network for our organization. DUO login alerts along with account lockouts are identified and the internal IT Team is identified, in the moment, as to when risks are found.
    Eric L.

    Artic Wolf Managed Detection

    Reviewed on Mar 25, 2025
    Review provided by G2
    What do you like best about the product?
    Artic Wolf has been a great asset in making us aware of office 365 accounts that it has logged in from a country that is not normally logged in from. With this information we can determine if the user is just traveling or if there is a security breach.
    What do you dislike about the product?
    Alert fatigue can be a pain point with Artic Wolf and the number of notifications that are sent out. Mexico is a destination that is visited a lot, and we have received a lot of alerts for such. Artic Wolf’s customer service is great and has shown us ways so reduce the number of alerts we receive.
    What problems is the product solving and how is that benefiting you?
    Artic wolf allows us to take a more hands off approch to security and only alerting us to information that is threatening and weeding out all of the other fluff.
    Ian K.

    Arctic Wolf: The Security Superheroes We Didn't Know We Needed!

    Reviewed on Mar 20, 2025
    Review provided by G2
    What do you like best about the product?
    What I love most about Arctic Wolf is their unwavering commitment to our security. Their solutions are not only effective but also seamlessly integrated into our operations, making our lives so much easier. The staff, especially our Customer Success Representatives, have been phenomenal. Their proactive approach and insightful recommendations have significantly improved our security posture. Plus, their friendly and professional demeanor makes every interaction a pleasure. It's like having a team of security superheroes on our side!
    What do you dislike about the product?
    Honestly, the only thing I dislike about Arctic Wolf is that they haven't figured out how to make coffee magically appear during our meetings. If they could add that feature, they'd be perfect!
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is tackling our cybersecurity challenges by providing top-notch threat detection and response. Their solutions help us stay ahead of potential threats, keeping our data safe and secure. Plus, their team is super responsive and always ready with great advice, making our lives a lot easier and giving us peace of mind.
    Joshua C.

    The reason I sleep at night.

    Reviewed on Mar 20, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf is more than just a great set of cybersecurity services, they're a member of our team. A member that is always working on improving itself and never sleeps. Their concierge team helps keep your cybersecurity program on track while giving you the peace of mind that they always have your back.
    What do you dislike about the product?
    Our experience with the Arctic Wolf Team keeps improving so I'm purely nitpicking here but they could do a better job of calling my team out on tasks in our court that we fail to accomplish in a timely manner. They consistently remind us, but don't be afraid to push a little more. We can take it.
    What problems is the product solving and how is that benefiting you?
    As our business grows and the digital landscape changes with an increase in cyber security compliance, we found ourselves lacking in a few areas. Our biggest gap being threat detection, especially outside of standard business hours. We had many tools and solutions in place but not a proper XDR/SIEM and team to run it. Arctic Wolf came in, took over and gave us an enterprise SoC at a cost that we could not internally beat. And since then, has become a vital member of our technical team. Providing insights and assurance that go well beyond our initial goals at the time.
    Financial Services

    Seamless Integration and Expert Guidance with Arctic Wolf

    Reviewed on Mar 19, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate Arctic Wolf's extensive range of integration options, which we've leveraged to seamlessly connect both our on-premise and SaaS environments. The personalized guidance and security expertise offered by the concierge team has been invaluable, offering tailored insights that help us optimize our security operations.
    What do you dislike about the product?
    Coming from the Mimecast Security Awareness platform, the offering from Arctic Wolf is lacking in customization and the portal is clunky.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf's MDR service has provided comprehensive security monitoring and incident response capabilities, significantly enhancing our organization's security posture. The managed security awareness program has been particularly well received by our employees, and the automated scheduling of training sessions has not only streamlined our processes but also freed up IT resources for strategic initiatives.
    View all reviews