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    IBM Maximo Application Suite Maintenance Essentials (SaaS)

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    Deployed on AWS
    IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
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    Overview

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    IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.

    With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.

    You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.

    Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.

    Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271 

    Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .

    To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .

    Highlights

    • IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
    • Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
    • Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Pricing

    IBM Maximo Application Suite Maintenance Essentials (SaaS)

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    Overage cost
    Maintenance Essentials
    Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users
    $37,800.00
    Maint Esstls w/NPrd
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr
    $49,896.00
    Maint Esstls w/Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users
    $50,400.00
    Maint Esstls w/NPrd+Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr
    $62,496.00
    Maximo IT
    Maximo IT, 1 Prod Env, Up To 25 Users
    $88,200.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Maximo IT, 1 Prod Env, Up To 25 Users - Overage
    $37.50

    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts paid are non-refundable.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.

    Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .

    View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas  and view product documentation at https://www.ibm.com/docs/en/mas .

    Click Get support to access product resources, open a case or chat with a support representative.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Industrial IoT
    Top
    25
    In Automotive
    Top
    10
    In Anomaly Detection-Structured, Data Analysis, Industrial IoT

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
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    Mixed reviews
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    Overview

     Info
    AI generated from product descriptions
    Asset Lifecycle Management
    Integrated solution for managing assets from acquisition to disposal using a unified platform
    Artificial Intelligence Integration
    Utilizes AI, IoT, and analytics to optimize equipment performance and asset management
    Maintenance Optimization
    Implements Reliability-Centered Maintenance (RCM) capabilities to reduce unplanned downtime and extend asset lifespan
    Mobility Support
    Provides fully mobile Enterprise Asset Management (EAM) with mobile application capabilities for technicians
    Enterprise Security
    Offers enterprise-grade security infrastructure with comprehensive platform management and Red Hat OpenShift support
    Work Order Management
    Automated work order scheduling with field data capture, labor tracking, and built-in calibration compliance management
    Asset Data Management
    Comprehensive asset tracking with hierarchical grouping, detailed data access, risk calculation, and asset generation capabilities
    Enterprise Integration
    Native integration with enterprise systems including SAP S/4HANA and Workday, supporting data transformation, validation, and metadata enrichment
    Inventory Control
    Advanced spare parts and inventory management with requisition, quote, and purchase order processing, optimizing stock levels
    Mobile Accessibility
    Mobile device support for real-time asset data access, work request submission, notifications, and on-site inspections
    Asset Performance Monitoring
    Fully automated end-to-end platform using AI/ML for comprehensive industrial asset monitoring and management
    Emission Detection
    Advanced leak detection system for Methane and VOCs with precise location pinpointing on oil and gas infrastructure
    Machine Learning Technique
    Self-supervised deep learning algorithm that operates without requiring extensive historical data
    Remote Monitoring Capability
    24x7 remote asset performance tracking without requiring domain experts or additional IT infrastructure
    Sensor Integration
    Plug-and-play sensor system designed for seamless integration across multiple industrial equipment types

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.4
    612 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    43%
    44%
    10%
    2%
    0%
    0 AWS reviews
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    612 external reviews
    External reviews are from G2  and PeerSpot .
    Computer Software

    A Powerful Asset Management System with a Learning Curve

    Reviewed on Nov 26, 2025
    Review provided by G2
    What do you like best about the product?
    IBM Maximo Application Suite is very strong when it comes to asset tracking, preventive maintenance, and work order management. The interface is detailed and gives you complete visibility into equipment, maintenance tasks, and performance metrics. I also like that it integrates well with IoT sensors and automation tools, which helps in predicting failures before they happen. The reporting features and dashboards are also quite helpful for understanding asset health.
    What do you dislike about the product?
    Maximo is powerful, but the learning curve is definitely high. New users may find the interface overwhelming at first because there are so many modules and configuration options. Customization is possible, but sometimes requires technical knowledge or support from an experienced Maximo admin. Performance can also feel slow if your organization has a large database or many workflows.
    What problems is the product solving and how is that benefiting you?
    Our team uses Maximo to centralize all maintenance activities, asset histories, and service requests. This helps reduce downtime, improves preventive maintenance scheduling, and ensures we are following compliance requirements. The system has also helped us track spare parts inventory more accurately, which reduces costs and avoids delays in repairs.
    pranay s.

    Centralized Asset Management with a Modern UI

    Reviewed on Nov 23, 2025
    Review provided by G2
    What do you like best about the product?
    I like how IBM Maximo Application Suite brings all assets, maintenance, and monitoring tools into one platform with a modern interface. This integration makes it much easier to track work, understand asset health, and leverage data for improved decision-making. I particularly appreciate its user interface, as the modern design facilitates navigation and helps me find weaker areas efficiently. The suite's ability to consolidate various functionalities into a singular, cohesive solution greatly enhances its convenience and usability, making it a standout tool in my workflow.
    What do you dislike about the product?
    There are several challenges with IBM Maximo Application Suite that I find take away from its overall utility. Firstly, the setup can be quite complex, indicating a steep learning curve. It's not a simple plug-and-play system, which could be quite daunting for new users. The Openshift environment and the app points licensing model, while flexible, seem to come with a high cost, making budgeting for the software challenging. Additionally, the suite-level architecture can be cumbersome. I also notice that while some modules, like the management features, are robust and reliable, others, particularly those using AIML for predictive analytics, require very accurate data to function effectively and feel less automated than I expected. This inconsistency can lead to inefficiencies in work processes.
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite to enhance asset visibility and early decision-making. It reduces downtime, aids maintenance, improves safety, and predicts asset health, effectively managing work orders and inventory while integrating monitoring tools into a single platform.
    Khushivant K.

    Highly Flexible, Scalable, but Costly Asset Management

    Reviewed on Nov 22, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate the flexibility and scalability of the IBM Maximo Application Suite. Its containerized architecture is a standout feature, as it allows the software to scale seamlessly across an entire organization, from a single plant to hundreds of sites worldwide. This flexibility enables me to utilize the core Enterprise Asset Management (EAM) and safety modules as needed, maximizing efficiency and resource management throughout the organization. The system's ability to adapt and expand according to the organization's requirements is invaluable, ensuring that we are always equipped to handle evolving operational demands.
    What do you dislike about the product?
    The most significant issue with IBM Maximo Application Suite is its cost, which presents a challenge. Additionally, the initial setup configuration and administration are highly complex, necessitating a dedicated skilled operator. While the process might be considered easy for those with basic knowledge, accessibility would be significantly improved with a setup and configuration wizard or guide.
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite to manage assets, reducing unplanned downtime, safety incidents, and compliance failures. Its containerized architecture allows scalable, flexible deployment across organizations, from a single plant to worldwide sites.
    Sachin K.

    Highly Customizable for Asset Management

    Reviewed on Nov 20, 2025
    Review provided by G2
    What do you like best about the product?
    I love how the IBM Maximo Application Suite integrates everything into one place, making management and operations smoother and more efficient. I particularly appreciate the level of customization it offers, allowing me to tailor dashboards, reports, and workflows based on my team's specific needs. This level of personalization significantly enhances our day-to-day operations. The suite also aids in solving a lot of day-to-day operational issues, providing better control over asset tracking. It has become an invaluable tool for managing assets, tracking work orders, and streamlining maintenance operations, contributing to more effective and organized workflows.
    What do you dislike about the product?
    One aspect of the IBM Maximo Application Suite that I find challenging is the initial setup and configuration process, which can be quite complex and time-consuming, especially for teams that are new to the system. Some modules also present a learning curve, and it takes time before everyone feels fully comfortable using all features.
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite to manage assets and streamline maintenance operations, offering better control over asset tracking and customization for smoother daily operations.
    Sandeep Y.

    A reliable asset management tool with powerful features but a steep learning curve

    Reviewed on Nov 15, 2025
    Review provided by G2
    What do you like best about the product?
    IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency.
    What do you dislike about the product?
    Sometimes the system feels slow, especially when loading large data sets or complex screens. Configuration and customization also require technical knowledge, which can be challenging for new users. The learning curve is a bit high, and certain UI areas could be more modern and user-friendly.
    What problems is the product solving and how is that benefiting you?
    IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency.
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