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    KloudGin Field Service Management Suite

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    The KloudGin Field Service Management Suite is a mobile workforce collaboration platform that provides each worker a more complete and connected view of assets, operations, historical records and activities. The single, integrated solution provides automated and optimized scheduling, planning, mobility and analytics for every work order and crew makeup. Leveraging automation, artificial intelligence and machine learning, KloudGin optimizes the prioritization, scheduling, routing and completion of both long-cycle and short-cycle work.
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    KloudGin Field Service Management Suite

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    Overview

    Powered by AI and Machine Learning, our high-capacity scheduling engine and native mobile field crew app delivers the information your field crew needs, when and where they need it. Access work order details, instructions, steps, and manuals. Capture field data in real time along with pictures and notes to substantially reduce job times, reduce job costs, and improve customer satisfaction. The KloudGin Field Service Management Suite empowers operations managers, schedulers and dispatchers with innovative AI-based solutions including smart, automated scheduling and optimization tools and is composed of

    1. High capacity scheduling and mobile workforce solutions are based on a single cloud, SaaS based digital engagement platform, which allows customers to compete and differentiate on existing and new services.
    2. GPS-based field workforce tracking to check progress and status of all jobs in real time with daily, weekly and monthly Multiview.
    3. Complete end-end digitized workflows to deliver both existing services and new services leveraging newer technologies while offering real-time monitoring of all on-field services.
    4. An extensible integration engine for rapid integration and configuration of workflows with core utility systems of record, including CIS, GIS Asset Management, vehicle telematics, asset IoT/Sensor, ERP and HR/Payroll time card management.

    Highlights

    • High capacity AI scheduling to monitor and manage all scheduled work in real time. Complete end-to-end digitized work flows.
    • Subcontractor management: End to end digitization of work orders and on-field activities. Real Time Notifications Keep Customers Informed.
    • No-code, low code configurability.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    KloudGin Field Service Management Suite

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Number of Users
    Minimum 100 users
    $175.00

    Vendor refund policy

    Please see seller website for refund details.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    24x7 support. support@kloudgin.com , 1-877-256-8303

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    46 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Atul S.

    Configuration SME

    Reviewed on Dec 19, 2023
    Review provided by G2
    What do you like best about the product?
    It's interface is very user friendly and easy to use
    What do you dislike about the product?
    master data entry is not automated and we need to enter it manually during kloudgin configuration
    What problems is the product solving and how is that benefiting you?
    Field service and asset management is very user friendly in kloudGin that help our utility users to maintain asset and provide services to their customers.
    Upadhyayula A.

    Most Intutive and greatly Customizable Platform for FSM & EAM

    Reviewed on Oct 28, 2023
    Review provided by G2
    What do you like best about the product?
    Scheduling Engine is one of the best features because it automatically schedules the work of the crew for a given amount of time considering task priorities. FSM & EAM Modules are completely covered under the same product.KloudGin is compatible with the majority of integrations(C2M, NetSuite, SAP, EBS Time Keeping, Oracle, GIS Integrations, Verizon).
    What do you dislike about the product?
    The mobile app can still be refined from a UI perspective.
    What problems is the product solving and how is that benefiting you?
    Inventory Management, Timesheet management, Appointment scheduling process, & Asset preventive maintenance.
    Computer Software

    One stop solution for FSM & EAM

    Reviewed on Oct 27, 2023
    Review provided by G2
    What do you like best about the product?
    KloudGin has a product that combines both FSM and EAM functionalities, creating an integrated solution for managing field service operations and enterprise asset management.
    It has scheduling and dispatching which tracks crew work in the field, manages work orders, and ensures effective communication between the field workforce and the central office.
    What do you dislike about the product?
    I have not found any downsides to this Product Yet. In comparison to other FSM and EAM, it has more features.
    What problems is the product solving and how is that benefiting you?
    Centralized Dispatching, Scheduling Engine, Route Optimization, and Mobile Field Application are among the many valuable features KlougGin provides.
    Utilities

    Very poor communication

    Reviewed on Oct 11, 2023
    Review provided by G2
    What do you like best about the product?
    All the information about orders directions contact numbers an asset mapping is that your fingertips! Fairly easy to use and complete task work on a phone, tablet or PC

    Kloudgin is a fast growing company and desires to make the needed changes to make an effective tool so they can grow its market.
    What do you dislike about the product?
    They sadly, it seems there is no communication or input from those using the application in the field.

    Sadly, Kloudgon will often dump monthly "updates" WITHOUT informing its customers or even beta testing it to see it's obvious mistakes. It's a great new company, but you're the guinea pig.

    Training, videos, or documentation seems to be severely lacking... actually totally nonexistent

    Kloudgin builds the product, but you will have to be the in-house expert in order to use it and train your staff. It's a great tool, but if something goes wrong, you'll need to tell Kloudgin, bc they won't ask.

    If Kloudgin disagrees, feel free to ask for posts, links or even online training... I'm not seeing it.
    What problems is the product solving and how is that benefiting you?
    Putting all asset information and work orders on the cloud
    Information Technology and Services

    Good product with less dependency

    Reviewed on Jul 30, 2023
    Review provided by G2
    What do you like best about the product?
    KloudGin is a very good product and it can be used in many verticals. The beauty of this framework is it doesn't need any installation or configuration. Just you need internet a computer and mobile device. It has almost all the ERP modules integrated in one system. The FSM and EAM modules are just WOW!! which I recommend to all the industries to ease your daily workload and struggling with all the paperwork.the scheduling engine what Kloudgin has developed so far is the best thing I have ever seen in the market so far.
    What do you dislike about the product?
    Yeah unlike all the other SaaS products Kloudgin needs some improvement in GUI in mobile and Web applications.
    What problems is the product solving and how is that benefiting you?
    1. No paperwork
    2. Scheduling almost reduces 70% of the workload of dispatchers.
    3. Communication between dispatch unit and the field workers.
    4. Timely notifications
    View all reviews