AWS Wickr Documentation

AWS Wickr is a collaboration application that encrypts messages, calls, and files with a 256-bit end-to-end encryption protocol.

Messaging

Flexible collaboration

Send messages either one-on-one or in groups. Create rooms with members using the Directory (people in your existing network) or Contacts list (people outside your existing network).

Ephemeral options

Set expiration timers to delete sent messages and files after a set amount of time (anywhere from 1 minute to 365 days). Burn-on-read (BOR) timers let you delete a message once it has been read by its recipient. Default expiration and BOR timers can be set for each room or message.

Encrypted file sharing

Share end-to-end encrypted files up to 5 GB in size by direct message or in an AWS Wickr room.

Encrypted audio messaging

Record and share audio messages up to one minute long within an AWS Wickr room or send an audio file directly to other users.

Calling

One-on-one and group calling

Hold end-to-end encrypted voice or video calls for up to 100 participants within AWS Wickr rooms, or one-on-one calls within direct messages. Presets allow you to curate device-specific experiences.

Presenter mode

Permit up to 500 view-only attendees; only the host can share video, audio, and screens.

Screen sharing

Share your screen or present information during one-on-one calls and conference calls with up to 500 participants.

Security

Cryptography

Protect communications with 256-bit authenticated, end-to-end encryption. With AWS Wickr, encryption and decryption take place locally, on the client endpoint. Calls, messages, and files are encrypted with a new key, and remain encrypted in transit.

Open access capability

Disguise traffic to protect data on restricted and monitored networks. AWS Wickr Open Access connects to a series of global proxy servers to help secure an efficient path for your data. Flexible options allow AWS Wickr Open Access to be enabled or disabled based on preference, and it can be used on demand for sensitive communications.

User key verification

Verify digital signatures and protect against adversary-in-the-middle attacks. AWS Wickr incorporates digital signature verification, data encryption at rest, and authentication and access controls to help verify the digital identity of the party on the other side of your conversation.

External federation

Security for collaboration and connection

Permit individual users and teams to collaborate with outside parties and help maintain privacy and security. Encryption and administrative controls allow external communication while maintaining control of user accounts, security settings, and configured information governance policies.

Configurable options

Create additional AWS Wickr networks, and assign groups of users in each network with select federation rules. Access can be restricted to specific outside individuals.

Data retention

Data retention feature

Retain information in a customer-controlled data store to help meet legal hold, audit, and compliance needs.

Data protection

Safeguard sensitive and regulated data. AWS Wickr uses AES-256, ECDH521, and TLS 1.2+ to help protect data in transit and at rest. AWS Wickr helps organizations support their regulatory requirements.

Extensible workflows

AWS Wickr bots

Use bots to integrate AWS Wickr with third-party systems such as HubSpot, GitLab, Zendesk, and more. Automate workflows with existing compliance and broadcast bots, or build custom bots with the AWS Wickr bots SDK. Bots can be configured to read or write data from sources; they can be added to chat rooms for user interaction and can also be self-hosted within customer environments.

AWS Wickr APIs

Send requests to the AWS Wickr API internet gateway with RESTful calls. Create rooms, create users, review statistics, and more.

AWS Wickr ATAK plugin

Enhance the common operating picture of the Android Team Awareness Kit (ATAK), also known as Android Tactical Assault Kit for military use. The ATAK plugin allows ATAK operators to access AWS Wickr directly from the ATAK map, initiate encrypted messaging, calling, and file transfer based on location, and help facilitate after-action reports.

Administrative controls

User management

With controls you can add, remove, and invite AWS Wickr users. The user status change feature alerts room moderators of changes to user accounts; when users leave an organization, or are added or removed from an AWS Wickr network, accounts can be managed accordingly.

User settings

Receive mobile and desktop notifications, set privacy and safety settings, manage your availability status, and set preferences at the individual and group-room levels.

Security groups

Organize users into security groups, with access restricted to content at their level. You can apply policies to each group that are custom tailored to meet desired outcomes.

Single sign-on

Integrate AWS Wickr with Active Directory, Okta, and OpenID Connect (OIDC) single sign-on (SSO) services.

Additional Information

For additional information about service controls, security features and functionalities, including, as applicable, information about storing, retrieving, modifying, restricting, and deleting data, please see https://docs.thinkwithwp.com/index.html. This additional information does not form part of the Documentation for purposes of the AWS Customer Agreement available at http://thinkwithwp.com/agreement, or other agreement between you and AWS governing your use of AWS’s services.