Tag: Machine Learning

Freight transportation companies and logistics service providers are being challenged by spikes in e-commerce volume. The need for real-time, dynamic re-adjustment of global supply chains has shortened planning cycles from weeks to hours, and requires faster IT workloads, quicker access to data, increased ability to innovate, and more. Amazon Web Services (AWS) and cloud technologies can help by bringing cost-effectiveness, scalability, elasticity, and agility to freight and people transportation systems.

It’s time consuming for public sector organizations to sort through packed voicemail inboxes, figure out how to respond, return calls, and take detailed records on each call. So AWS developed a scalable call center solution that allows organizations to streamline the entire call process – from call intake, to generating actionable insights for response with artificial intelligence, to detailed recordkeeping and storage. This blog post guides you through how to create this task-generating cloud call center solution with Amazon Connect.

The AWS Summit Online – Americas brings the cloud community together from across the Americas to hear keynotes from industry leaders, dive deep into educational sessions, engage in workshops, and chat with AWS experts. Whether you are just getting started on the cloud or are an advanced cloud user, come and learn something new at the AWS Summit Online – Americas.

Cleerly is a digital health company innovating a new standard for coronary artery disease by going beyond the traditional methods of diagnosing heart disease. Using artificial intelligence and the AWS Cloud, Cleerly turns non-invasive, comprehensive quantification and characterization of atherosclerosis (plaque) building in arteries into actionable insights for clinicians before major heart attack symptoms emerge.

By taking the lead in digital healthcare transformation, Wellforce is estimated to save as much as 20 percent annually (approximately $3 million USD) through the modernization of the healthcare IT ecosystem using the cloud. This innovative approach serves as one of the first examples that healthcare systems across the nation, and world, can replicate.

A constituent engagement system helps governments communicate, listen, and respond to informational, service, and transactional requests from their communities. Governments across the US are embracing the cloud to optimize constituent engagement systems and improve the experience, reduce and eliminate friction for both enterprise employees and their customers, and manage first contact burdens on staffed, centralized intake points to liberate resources for higher priority initiatives.

With a new round of funding, the US federal government has the opportunity to advance the largest government-wide technology modernization program in a generation. As part of the American Rescue Plan that was signed into law in March, federal agencies are eligible to modernize their mission delivery with additional money available in the Technology Modernization Fund (TMF). Cloud computing offers a variety of solutions agencies can consider for TMF projects.

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. With the CIC program, students and researchers, along with AWS teams, focus on solving real-life societal challenges facing the public sector. Learn more about some of the digital solutions on challenges the CIC team published over the last quarter such as working to prevent opioid overdose, discovering new coronaviruses, and using machine learning to monitor beehive health.

In state and local government transportation, infrastructure owners like departments of transportation, traffic agencies, tolling authorities, public transit agencies, airports, and seaports, all strive to operate more efficiently. They’re working to deliver safe, dependable, and equitable transportation experiences to citizens, regardless of how, when, or where they travel. Forward thinking public agencies are turning to a new breed of solutions provider—one not tied to a legacy framework that cannot address current traveler needs. They work with system integrators, independent software vendors, and consultants to innovate using AWS to improve traffic safety, construction project management, analytics and reporting, and secure identification.

AWS recently participated in a technical demonstration, known as “On-Ramp 4,” to test edge computing capabilities for the Air Force’s Advanced Battle Management System (ABMS). ABMS is the Air Force’s contribution to the DoD’s Joint All Domain Command and Control (JADC2) vision. Under a Cooperative Research and Development Agreement (CRADA) with ABMS, AWS tested the ability to successfully integrate and deploy a tactical edge node solution leveraging highly resilient network connectivity and communications.