AWS Public Sector Blog
Category: Amazon Cognito
Reimagining customer experience with AI-powered conversational service discovery
In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.
Wake Forest University builds novel, robust alumni and student app on AWS
Wake Forest is a leading private university in the US with close to 9,000 enrolled students and almost 7,000 faculty and staff. With more than 82,000 degree recipients across all 50 US states and 103 foreign countries, its broader community is vast and growing. To make the most of this diverse community, university leaders want to create connections between individuals across graduating classes, disciplines, and geographies. This post highlights how the school used Amazon Web Services (AWS) to build a solution that brings its whole community closer.
Disaster response and risk management using PNNL’s Aether framework on AWS
The Pacific Northwest National Laboratory (PNNL) developed Aether as a reusable framework for sharing data and analytics with sponsors and stakeholders. Aether is a mature cloud-centered framework designed using Amazon Web Services (AWS) serverless services to provide a cost-effective and reliable environment for a dozen projects currently deployed with the framework. Read this post to learn more about how Aether’s serverless-first approach is enabling disaster response and risk management.
Build a personalized student companion powered by generative AI on Amazon Bedrock
The advent of generative artificial intelligence (AI) and large language models (LLMs) present a transformative opportunity to address long-standing educational challenges around creating more personalized learning. In this post, we explain how to implement a personalized, self-paced student companion that addresses the challenges of tailored learning support by harnessing the power of AI to create a personalized, adaptive learning companion that caters to the diverse needs and skillsets of learners.
Nebraska Judicial Branch modernizes its Electronic Exhibits System using AWS
More than 180 courts compose the Nebraska Judicial Branch, which together handle more than 285,000 cases annually and all of the case exhibits that come with such a workload. This blog post highlights the Judicial Branch’s journey to building an electronic exhibits system on Amazon Web Services (AWS).
Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip
Without proper documentation, unhoused individuals face overwhelming barriers to stability and opportunity. But new technologies and tools address these problems while helping the organizations who serve vulnerable populations. One innovative solution called Kiip, powered by Amazon Web Services (AWS), takes a unique approach to this problem by empowering individuals with access and control over their own personal, vital documents.
How one nonprofit uses AWS to amplify citizen advocacy across Africa
ONE is a global movement to end extreme poverty and preventable disease by 2030. Advocacy is about taking action in real time, so we need to reach people wherever they are. In Africa, that means using mobile devices. To help us reach audiences across Africa, we launched a mobile chatbot built on AWS.
NHS Digital launches NHS login with AWS
NHS Digital launched NHS login, a serverless identity platform to facilitate access to a range of health and care apps for residents in England, with AWS, amongst other suppliers. Using the AWS Cloud, NHS Digital achieves scale, high availability, and security for citizens accessing these services, and helps users access NHS services quicker and more simply. NHS login is one of a number of services NHS Digital are hosting on the cloud as part of the UK government’s ‘Cloud First’ policy.
Getting started with healthcare data lakes: A deeper dive on Amazon Cognito
In this blog post series on getting started building a data lake for healthcare with AWS, I focus on improving the security posture of our example build by incorporating the relatively new Attribute Based Access Control (ABAC) feature of Amazon Cognito. This helps to both streamline and improve the granularity of access control for various user profiles connected to our data lake scenario.