Category: Government

Generative artificial intelligence (AI) has revolutionized how we work and is reshaping the workforce of the future. However, a recent study conducted by Access Partnership for AWS revealed that 81 percent of Malaysia’s employers struggle to find the AI talent they need, despite nine in 10 stating that hiring AI-skilled talent is a priority for them. To address the nation’s AI skills gap, AWS and Jabatan Pendidikan Politeknik & Kolej Komuni (JPPKK), an agency under Malaysia’s Ministry of Higher Education (MOHE), teamed up to introduce new training initiatives targeting both educators and students to uplift Malaysia’s TVET (technical and vocational education and training) community.

Federal agencies typically collect, manage, use, and distribute a wide array of documents. Storing and distributing federal agency documents is often a complicated process; documents can range from structured formats to free-flowing documentation with personal identifiable information (PII) that needs careful redaction. And because federal agencies cover a wide breadth of domains, it is challenging to develop a one-size-fits-all approach for document processing. In this post, we explore an example of how a federal agency can use Amazon Web Services (AWS) to design and deploy a solution that addresses this document processing challenge.

As government organizations transition to Amazon Web Services (AWS), they often seek to maintain operational continuity by using their existing on-premises firewall solutions. Gateway Load Balancer (GWLB) enables seamless integration of these firewall appliances into the AWS architecture, ensuring consistent security policies and minimizing disruptions. This post explores best practices for implementing GWLB to facilitate centralized traffic inspection for both east-west and north-south traffic flows.

On December 2, the Amazon Web Services (AWS) re:Invent conference returns to Las Vegas for our 13th year of learning with cloud enthusiasts from around the world. This flagship AWS event unites global visionaries to explore the latest technologies redefining what’s possible for their missions. For our public sector pioneers, tailored sessions and activations will amplify your re:Invent experience, and this post will help you to start charting your personalized agenda today.

Rideshare demand prediction is a well-explored topic in academia and industry, with abundant online resources offering diverse modeling frameworks tailored to different geographic contexts. A challenge with rideshare demand prediction, however, is that the trip data required to calibrate or train models can be exceptionally large. In this post, we explore the challenges of big data analytics and showcase how ArcGIS GeoAnalytics Engine, a spatial analytics library for the Apache Spark environment, can be used on Amazon EMR to effectively address these problems.

In Modernizing tax systems with AWS, we briefly touched upon infrastructure and application modernization using microservices and serverless architectures. We hear from multiple tax and labor agencies about their desire to move to API-based architectures and adopt new technologies. In this post, we dive deeper into these areas and discuss benefits, approaches, and best practices for building modern tax and unemployment insurance (UI) applications using microservices.

Governments worldwide dedicate a significant portion of their IT budget to maintaining legacy technology systems. This can pose security and operational continuity challenges and governments seek to address this challenge. Amazon Web Services (AWS) public sector government transformation specialists researched what technology leaders in government and in the highly regulated private sector believe their main IT challenges are. This post summarizes the insights and suggests four approaches to consider.

In August 2024, Amazon Web Services (AWS) convened more than 65 Defense Industrial Base (DIB) companies at Amazon’s HQ2 in Arlington, Virginia for the inaugural AWS Defense Industry Forum. The DIB consists of more than 100,000 companies and subcontractors, which support the U.S. Department of Defense (DoD), and AWS joins forces with DIB partners to provide global infrastructure and cutting-edge technology to outpace our adversaries. Read this post to learn more about the two-day event.

During her visit to Armenia on July 10, 2024, Samantha Power, the United States Agency for International Development (USAID) Administrator, announced $5 million in funding for a new public-private collaboration between USAID, the Government of Armenia, and Amazon Web Services (AWS). The collaboration will be delivered through USAID’s Enterprises for Development, Growth, and Empowerment (EDGE) Fund, launched to leverage the private sector’s competitive edge to solve global challenges. Read this post to learn more.

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.