AWS Public Sector Blog

Category: Federal

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Resiliency imperatives for CIOs with sensitive and highly-available cloud environments in AWS GovCloud (US)

Amazon Web Services (AWS) customers, technology leaders, and government agency CIOs continually balance risk and reward to accomplish many things by using AWS GovCloud (US). They work to transform citizen experiences, save taxpayers money, support sustainable growth, expand market presence, modernize legacy systems, increase security, drive efficiencies, strengthen brand equity, and reduce environmental impact.

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Improving government contact center agent experience with Amazon Connect

Peraton, an Amazon Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This post explores how Amazon Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.

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Deploy LLMs in AWS GovCloud (US) Regions using Hugging Face Inference Containers

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of hosting LLMs on Amazon Elastic Compute Cloud (Amazon EC2) instances, using the Hugging Face Text Generation Inference (TGI) Container (TGI) for serving custom LLMs.

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Brazil, Colombia join the AWS Skills to Jobs Tech Alliance to tackle talent gap

In today’s rapidly evolving digital landscape, the demand for skilled tech professionals continues to outpace the supply. This talent gap poses significant challenges for businesses across Latin America, with almost half of tech vacancies remaining unfilled due to a lack of qualified candidates. Addressing this challenge, Amazon Web Services (AWS) has expanded the Skills to Jobs Tech Alliance to Brazil and Colombia. This initiative aims to foster collaboration among employers, academic institutions, and governments, ensuring that academic curricula aligns with real-world demands of businesses.

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White House officials, tech leaders across government discuss responsible AI at AWS Gov2Gov event

Last month, Amazon Web Services (AWS) hosted its fourth Gov2Gov event: Responsible AI Implementation at the Planet Word Museum in Washington, DC. The event convened senior public sector leaders and decision-makers from across the US Government (USG) to hear from White House officials and chief AI officers from federal government agencies. Read this blog post for a recap of the event and the main takeaways.

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AWS convenes public sector and industry leaders on future of AI in federal financial services

On February 22, 2024, Amazon Web Services (AWS) hosted its first Federal Financial Services Artificial Intelligence (AI) Forum at Amazon HQ2 in Arlington, Virginia, convening leaders from the public sector and financial services industry. Read this blog post for a recap of the event, which covered the tremendous opportunities and challenges around AI with experts across public and private sector organizations.

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Mainframe modernization on AWS can help maximize value from $2.4B federal spend on legacy systems

According to the Government Accountability Office (GAO), the federal government’s 10 legacy systems most in need of modernization cost about $337 million a year to operate and maintain, which accounts to a $2.4 billion spend on legacy systems by 2030. Read this blog post to learn how organizations can leverage Amazon Web Services (AWS) to maximize value as they evaluate their mainframe modernization strategy.

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AWS hosts inaugural Federal Executive Forum at Amazon HQ2

Amazon Web Services (AWS) hosted its first Federal Executive Forum at Amazon HQ2 in National Landing in February, 2024. Forward-thinking leaders from across the US federal government working in civilian, financials, defense, and national security gathered to discuss emerging technologies, and share best practices and ways to use the cloud to advance their missions.

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AWS Tech Alliance introduced in India to bolster cloud talent pool

Amazon Web Services (AWS) is launching the Skills to Jobs Tech Alliance (Tech Alliance) in India to boost career readiness for learners entering the workforce and bridge the tech talent needs of the country’s employers. The new initiative will help align programs of study with in-demand, entry-level cloud roles in India, with the initial focus to prepare learners for roles such as cloud engineer, cloud administrator, and DevOps engineer.

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Best practices for project management in the AWS Cloud

Amazon Web Services (AWS) employs project management principles to deliver public sector cloud outcomes. These principles drive successful service launches, new solutions, and workload migrations. Read this blog post to learn about the project management tools, references, and AWS Management Console tips that give public sector customers better project visibility, automate task management, and help accelerate project outcomes.