Category: Customer Solutions

With AWS Cloud-based solutions, Keele University in England is now able to meet students’ and prospective students’ admissions needs virtually. Prospective students from around the globe can now tour campus remotely, and students going through the confirmation and Clearing process (a period where UK universities accept students and fill remaining seats in their incoming class if a student has not matched with their preferred institution) have a more streamlined, efficient experience. To kick-start the university-wide digital transformation, the team decided to start with an immediate need: the admissions process.

On the night before Christmas, children around the world wonder when Santa is coming to town. For the 65th consecutive year, the North American Aerospace Defense Command (NORAD) will put its world-class technology to work to keep an eye on Santa’s whereabouts. Beginning at 6:00 AM EST on December 24, families can check on Santa’s location by calling the toll-free number 1-877-Hi-NORAD (1-877-446-6723). AWS is supporting NORAD by helping their volunteers answer as many calls as possible through Amazon Connect, an omnichannel cloud contact center service. By transferring calls through Amazon Connect, NORAD staff and representatives will be able to answer calls from their homes or offices, supporting those on site at the NORAD Tracks Santa Operations Center.

When wildfires broke out across northern and central California in August, a remote-sensing Earth observation satellite watched 381 miles (613 kilometers) above the planet’s surface. Built entirely in the United Arab Emirates (UAE) for the Mohammed Bin Rashid Space Centre (MBRSC), KhalifaSat captured imagery that could help governmental agencies and first responders monitor and assess the impact of the destructive blazes. To help KhalifaSat maintain continual coverage, MBRSC uses cloud services from AWS including AWS Ground Station.

Around the world, exams are administered to help students and adults further their education and advance their careers. In the US, approximately eight million high school students took a single standardized college entrance exam in 2019. As the pandemic shifted life to virtual work and learning, it also interrupted high stakes exams typically administered in person. For years, EdTechs like ExamSoft, Sumadi (part of Laureate Education), and ProctorFree have been developing remote proctoring and digital assessment solutions using the cloud.

Before the Event Horizon Telescope project released the first-ever picture of a black hole in 2019, nobody had ever seen one. Black holes are a region of space with a gravitational pull so strong that nothing—not even light—can escape them. The cloud is helping accelerate research into black holes.

As schools and other educational institutions turn to remote learning solutions, organizations are reconsidering traditional IT infrastructure, aligning digital solutions to current learning and teaching models, and gearing towards the industry’s new measure of success: student engagement. A hybrid approach allows schools and districts to deploy both on-site and in the cloud, allowing staff and students to take advantage of productivity and collaboration services, to provide business and learning continuity. For more than a decade, To support critical learning applications and infrastructure during natural disasters and other disruptions, West Windsor-Plainsboro Regional School District chose to use VMware Cloud on AWS (VMC on AWS) to extend its on-premises VMware vSphere environment.

Since universities typically face reliable bursts of traffic, such as on admissions day, they are not often concerned with the ability to scale infinitely—a key reason for going serverless. By doing so with AWS, the University of York now has the ability to scale down to zero, which helps the university better manage applications, reduce costs, and increase agility.

As the COVID-19 pandemic spread across the globe in the initial months of 2020, colleges and universities saw their regular learning plans upended. In many instances, in only a week, higher education institutions reconfigured their pedagogical infrastructure for hundreds or thousands of students with widely varying requirements and learning environments. Given the circumstances and the tight timeframe, it was natural for many schools to rely on their existing learning management systems (LMS) in order to transition to fully online learning. Learn how Simpson College went several steps further, leveraging its Moodle LMS not only to provide its courses but also to fuel success for students and the institution, and set up a new way of operating beyond the pandemic.      

As a result of COVID-19, the Jamaican Ministry of Education, Youth and Information (MOEY) selected One on One as the country’s official virtual school to expand online learning across the country. One on One Educational Services (One on One), a Jamaica-based, an e-learning solutions provider operating across the Caribbean, meets learners’ needs with their secure, resilient learning management platform built on AWS. The platform helped 44,025 students complete their school curriculum, despite the pandemic’s classroom disruption. One on One for Classroom® reached a peak of 12,000 students in attendance on a single day and 235,520 students in attendance throughout the entire period.

As education has shifted to remote delivery, traditional mechanisms for engaging students and creating practical learning opportunities have had to adapt too. One mechanism—the hackathon—is increasingly taking place virtually. Typically, hackathons are in-person technology events where teams or individuals create solutions to a specific problem or challenge in a short timeframe, often 24 hours or a weekend. Hackathons are also social learning events where peers can connect, learn from each other, seek support from technical experts, and produce a cool (even if imperfect) solution. Cloud technology tools and resources can help virtual hackathons be as successful as traditional hackathons.