Category: Customer Solutions

C40 is a network of the world’s megacities committed to addressing climate change. C40 empowers cities to collaborate effectively, share knowledge, and drive meaningful, measurable, and sustainable action on climate change. C40 delivers insights to help city governments understand how to deliver emission reductions and climate resilience. C40’s primary platform for sharing this knowledge is the C40 Knowledge Hub, launched in 2019, to provide all participating cities with the knowledge and tools necessary to drive large-scale climate action. The Knowledge Hub is an online platform bringing together insights, practical experiences, and tested approaches from leading cities, for cities at every stage of their climate commitments.

Severe and extreme weather events not only wreak havoc on lives, property and the economy, but the extent of the destruction and devastation left behind can be difficult to map and quantify. Having high resolution imagery of areas devastated by weather events (hurricanes, tornadoes, floods, and etc.) helps to characterize impacts, formulate needed recovery and response activities, support emergency managers in saving lives, and restart the flow of commerce. NOAA’s data plays a critical role in this process. As part of ASDI, we invited Jena Kent from NOAA’s Big Data Program to share how AWS is helping with disaster response by providing access to aerial data and imagery through open data initiatives.

Many organizations including the intelligence community, security organizations, law enforcement, regulatory bodies, news organizations, and non-governmental organizations work together to disrupt transnational crime networks. Their missions include combating illicit trade; disrupting human, animal, and narcotics trafficking; detecting money laundering; and exposing political corruption. This community needs rapid analysis of large, diverse streams of information about air transportation networks, because air transportation is the fastest way to conduct illicit trade internationally. The nonprofit Center for Advanced Defense Studies (C4ADS) built the Icarus Flights application to meet this need. By building on AWS using managed cloud services, C4ADS spends less time and energy managing infrastructure, which frees them to focus on building innovative analytics and alerting services that their user community needs.

Removing the barriers to rehousing, especially for those chronically homeless, is a critical part of a community’s efforts to combat homelessness. This month, the City of Baltimore is launching My Digital Data Locker, an innovative cloud-based platform that gives people who are experiencing homelessness a secure place to manage digital copies of vital documents. This service reduces one of the key barriers to housing for people experiencing homelessness: vital document storage and access. The solution uses the cloud.

Nonprofits and cultural institutions need support to serve and deliver impact to our local and global communities. Amazon’s Raise-up Buildathon, presented by AWS, empowered developers, technology enthusiasts, and advocates to build cloud solutions that enhance digital capabilities to help with fundraising, content delivery, and mission delivery. The majority of the winning solutions are available to nonprofits and cultural institutions via open source. Learn more about what these solutions can do, from donor management to augmented reality, to improving how you reach out to constituents to expand your donation stream.

AWS Partner ITZ Data, with support from UNICEF and the Canadian Embassy in Guatemala, helped Ministerio de Educación de Guatemala launch Mineduc Digital—the country’s first online platform where students can access digital self-study guides from any device connected to the internet. The Ministry implemented the solution in less than two months, paving the way for the digital transformation of their education system. The solution was built on AWS.

Applications running on LAMP (Linux, Apache, MySQL, and PHP) stack are ubiquitous—WordPress alone represents 38% of all content management systems. Because of the popularity of these applications, public sector organisations such as educational institutions should protect their business continuity by implementing disaster recovery (DR) solutions: policies, tools, and procedures to help the recovery or continuation of technology infrastructure and systems following a disaster. AWS Professional Services created a business continuity solution for on-premises LAMP applications that could eliminate the need for physical backup infrastructure and improve recovery time. The solution was recently piloted by Cardiff University.

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.

People around the world rely on continuing education and upskilling courses to build on their existing knowledge and learn new, industry-specific skills sets. In Singapore, Community Centres (CCs) and Resident Committees (RCs) offer a variety of upskilling courses for residents. CCs and RCs are part of the network of the People’s Association (PA), a Singaporean statutory board with a mission to build and bridge communities. To improve CCs’ and RCs’ time-intensive, manual process of course administration, PA and Amazon Web Services (AWS) Partner, Tata Consultancy Services (TCS), launched a cloud-based web portal in November 2019.

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. In the second half of 2020, all those who participate in the CIC program, from students and researchers to the technology teams from AWS, worked on wide-ranging societal problems. Their focus was on improving education with virtual computer labs, working on climate change initiatives, improving economic and healthcare research, and supporting at-risk high school students. What were they up to at the end of 2020?