Category: Customer Solutions

Tessitura Network, a member-owned nonprofit company, provides customer relationship management (CRM) technologies and services to performing arts, cultural, and entertainment organizations around the world. Tessitura integrates what used to be disparate components of running an arts and culture organization, and supports organizations to gain a full picture of their customers and patrons, to segment and analyze data for insights, and to build personalized engagements with donors and communities they serve—all using the cloud and Amazon Web Services (AWS).

In the Greater Stockholm Area, SL (Stockholm Public Transport) is responsible for public transport services for more than three million citizens. SL is transforming their ticketing system with a new, “future-proof” alternative built and managed in-house. This major digital transformation project, built on the Amazon Web Services (AWS) Cloud and using microservices, is currently being rolled out across the city. The new ticketing system is an integral part of SL’s commitment to make sure everyone who lives, works in, or visits Stockholm, “has access to well-developed, easily accessible and reliable public transport.”

Across Canada, hospitals, care providers, academic health sciences centers, and more are using accessible, scalable technology to support their staff and provide faster, better access to citizens in need of care. With Amazon Alexa, patients only need their voice to answer a few questions and get started towards healing.

Maryland Transportation Institute (MTI), an interdisciplinary research and education organization based out of the University of Maryland, focuses on solving complex transportation problems. When COVID-19 hit, MTI was presented with an urgent new problem: the organization was tasked with gathering, processing, and reporting daily transportation data from nearly 65% of the US population. To keep the public safe, they needed more computing power—quickly. They used the AWS Cloud.

Since 2003, the US federal government has made approximately $1.7 trillion in improper payments, with an estimated $206 billion made in FY 2020 alone. Improper payments are now anticipated to increase proportionally to new levels of federal spending. How can agencies fight improper payments at this scale? And what tools can agencies use to address fraud, erroneous data submission and other causes of this problem? Agencies can use AWS to solve the multi-sided issues of payment integrity.

With learning gaps still widening as schools swing between online and in-person attendance, personalized support is needed to create and sustain equitable learning for all. Learn how four Amazon Web Services (AWS) customers and AWS EdStart Members are addressing on-demand learning and helping students advance in the classroom.

Earlier this year, the Australian Bureau of Statistics (ABS) ran the Australian Census, the agency’s most significant workload, on Amazon Web Services (AWS). The Census is the most comprehensive snapshot of the country, and includes around 10 million households and over 25 million people. With the COVID-19 pandemic causing lockdowns across the country, ABS needed a digital option for the Census that was accessible and reliable for millions of people. They turned to the cloud.

Satellogic, a leader in high-resolution Earth observation (EO) data collection, is creating a live catalog of Earth and delivering daily updates to create a complete picture of our planet for decision makers so that they can tackle some of the biggest challenges of our time. Satellogic uses Amazon Web Services (AWS) to scale its live Earth catalog, enhance customer experiences, decrease data processing times, and optimize costs.

For more than 150 years, Children’s National Hospital has worked to bring health and well-being to children around the world. Today, it is among the nation’s top 10 children’s hospitals and is transforming pediatric medicine for all children. Recently, the hospital opened the Children’s National Research & Innovation Campus (CNRIC). Amazon Web Services (AWS) is pleased to help launch this one-of-a-kind hub for pediatric medical discovery, innovation, and care.

National Voter Registration Day is a nonpartisan civic holiday in the US creating broad awareness of voter registration opportunities and celebrating democracy. The goal of National Voter Registration Day is to register one million new voters by 2022. To reach this goal, state and local governments and nonprofit civic organizations use digital platforms powered by AWS to modernize and simplify voter registration.