Category: Best Practices

Cloud technology is transforming the way organizations use data to make decisions, provide services to communities, and collaborate across departments and business processes. However, some public sector organizations are challenged by procurement. To help demystify the cloud procurement process, here are answers to three questions public sector procurement officials frequently ask about buying cloud.

Nonprofit leaders today have various technical products and solutions to consider. The addition of “smart technology” to your nonprofit’s technology conversations may seem intimidating or even unfamiliar to the human-centered work that your organization does. But smart technology can help make your nonprofit’s work more human – automating burdensome tasks for your teams and directing their creativity and bandwidth to what really matters: your mission. Learn how nonprofits can use AWS to develop smart tech to innovate for their communities.

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on AWS. RPA is a software tool that integrates with almost any system or application and performs manual, repetitive, time-consuming tasks. Tax agencies can use AI and ML to support the sheer size and scale of data they manage and to access and analyze all types of data with ease, including voice, video, and streaming data. Find out three ways AI and ML are creating measurable outcomes for tax agencies.

The recent Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy update contains important cloud computing language that aligns with the AWS approach to building CJIS compliant solutions. Learn more about the CJIS Security Policy changes and how AWS supports these new policies.

In June 2022, AWS Partner Coursera launched the annual Global Skills Report, an in-depth look at the state of skills globally. The Global Skills Report draws data from 100 million learners in more than 100 countries who have used Coursera, a global online learning platform, to develop a new skill during the past year. Building on the findings from the Global Skills Report, the following are four skills trends that workforce development leaders, like those in state and local government and education, should keep in mind as they strive to build an inclusive and competitive workforce.

How can public sector organizations help address the cloud skills gap? To discuss this, AWS recently hosted a webinar with a panel of government officials and workforce planning experts. These experts shared their success stories and offered best practices to state and local agencies looking to develop their own workforce strategies to build a robust pipeline of cloud talent. Read on for the top takeaways from the webinar.

Virtually all federal, state, and local government agencies are subject to various data retention and records management policies, regulations, and laws. AWS Wickr provides federal agencies with an innovative solution that can help them build public trust by protecting sensitive communications, while supporting the capture and management of records.  

State and local government organizations are experiencing an increase in cyber incidents that impact and disrupt citizen services. In 2021, US President Joe Biden signed the Infrastructure Investment and Jobs Act (IIJA), which created the State and Local Cybersecurity Grant Program (SLCGP) to provide funding to eligible entities to address cybersecurity risks and threats to information systems owned or operated by, or on behalf of, state, local, or tribal governments. This blog post guides you through some resources and approaches to consider as organizations strive to meet the SLCGP funding requirements.

The US Office of Management and Budget published M-21-31, a memorandum for federal government agencies to define event logging requirements related to cybersecurity incidents. These guidelines aim to support the detection, investigation, and remediation of cyber incidents on federal information systems. The memorandum defines various event logging (EL) tiers and the log data that must be captured for various log categories. Learn the services from AWS that have been called out explicitly in the memorandum for logging and retention requirements at the EL1 level, and the resources you can use to set up these services to capture the required log data.

Application modernization helps public sector customers innovate faster with resilient, highly available, and scalable applications. Serverless and containers services support customers in accelerating time to market and migrating existing applications to AWS, and they can decrease an organization’s total cost of ownership (TCO). In this blog post, learn how public sector customers use AWS serverless and containers technology to modernize their applications.