AWS Machine Learning Blog

This post is co-written with Santosh Waddi and Nanda Kishore Thatikonda from BigBasket. BigBasket is India’s largest online food and grocery store. They operate in multiple ecommerce channels such as quick commerce, slotted delivery, and daily subscriptions. You can also buy from their physical stores and vending machines. They offer a large assortment of over […]

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. Features are inputs to ML models used during training and inference. For example, in an application that recommends a music playlist, features could include song ratings, listening duration, and listener demographics. Features are used […]

This post is co-written with Kostia Kofman and Jenny Tokar from Booking.com. As a global leader in the online travel industry, Booking.com is always seeking innovative ways to enhance its services and provide customers with tailored and seamless experiences. The Ranking team at Booking.com plays a pivotal role in ensuring that the search and recommendation […]

In this post, we show you how to build an internal SaaS layer to access foundation models with Amazon Bedrock in a multi-tenant (team) architecture. We specifically focus on usage and cost tracking per tenant and also controls such as usage throttling per tenant. We describe how the solution and Amazon Bedrock consumption plans map to the general SaaS journey framework. The code for the solution and an AWS Cloud Development Kit (AWS CDK) template is available in the GitHub repository.

Generative AI agents are a versatile and powerful tool for large enterprises. They can enhance operational efficiency, customer service, and decision-making while reducing costs and enabling innovation. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation. Moreover, they can orchestrate complex, […]

In the first post of this three-part series, we presented a solution that demonstrates how you can automate detecting document tampering and fraud at scale using AWS AI and machine learning (ML) services for a mortgage underwriting use case. In the second post, we discussed an approach to develop a deep learning-based computer vision model […]

This post is co-written with Ilan Geller, Shuyu Yang and Richa Gupta from Accenture. Bringing innovative new pharmaceuticals drugs to market is a long and stringent process. Companies face complex regulations and extensive approval requirements from governing bodies like the US Food and Drug Administration (FDA). A key part of the submission process is authoring […]

Do your employees wait for hours on the telephone to open an IT ticket? Do they wait for an agent to triage an issue, which sometimes only requires restarting the computer? Providing excellent IT support is crucial for any organization, but legacy systems have relied heavily on human agents being available to intake reports and […]

In this post, we show how to develop an ML-driven solution using Amazon SageMaker for detecting adverse events using the publicly available Adverse Drug Reaction Dataset on Hugging Face. In this solution, we fine-tune a variety of models on Hugging Face that were pre-trained on medical data and use the BioBERT model, which was pre-trained on the Pubmed dataset and performs the best out of those tried.

Launched in 2021, Amazon SageMaker Canvas is a visual, point-and-click service for building and deploying machine learning (ML) models without the need to write any code. Ready-to-use Foundation Models (FMs) available in SageMaker Canvas enable customers to use generative AI for tasks such as content generation and summarization. We are thrilled to announce the latest […]