AWS Machine Learning Blog

Conversational AI can deliver powerful, automated, interactive experiences through voice and text. Amazon Lex is a service that combines automatic speech recognition and natural language understanding technologies, so you can build these sophisticated conversational experiences. A common application of conversational AI is found in contact centers: self-service virtual agents. We’re excited to announce that you […]

Organizational forms serve as a primary business tool across industries—from financial services, to healthcare, and more. Consider, for example, tax filing forms in the tax management industry, where new forms come out each year with largely the same information. AWS customers across sectors need to process and store information in forms as part of their […]

July 2023: This post was reviewed for accuracy. In December 2020, AWS announced the general availability of Amazon SageMaker JumpStart, a capability of Amazon SageMaker that helps you quickly and easily get started with machine learning (ML). JumpStart provides one-click fine-tuning and deployment of a wide variety of pre-trained models across popular ML tasks, as […]

Organizations use messaging platforms like Slack to bring the right people together to securely communicate with each other and collaborate to get work done. A Slack workspace captures invaluable organizational knowledge in the form of the information that flows through it as the users collaborate. However, making this knowledge easily and securely available to users […]

Critical information can be scattered across multiple data sources in your organization, including sources such as Windows file systems stored on Amazon FSx for Windows File Server. You can now use the Amazon Kendra connector for FSx for Windows File Server to index documents (HTML, PDF, MS Word, MS PowerPoint, and plain text) stored in […]

In this post, we demonstrate how to create an automated email response solution using Amazon Comprehend. Organizations spend lots of resources, effort, and money on running their customer care operations to answer customer questions and provide solutions. Your customers may ask questions via various channels, such as email, chat, or phone, and deploying a workforce […]

This is a post co-written with Bernard Paques, CTO of Storm Reply, and Karl Herkt, Senior Strategist at Dassault Systèmes 3DExcite. While computer vision can be crucial to industrial maintenance, manufacturing, logistics, and consumer applications, its adoption is limited by the manual creation of training datasets. The creation of labeled pictures in an industrial context […]

In this post, we will demonstrate how to securely launch notebook instances in a private subnet of an Amazon Virtual Private Cloud (Amazon VPC), with internet access disabled, and to securely connect to Amazon Simple Storage Service (Amazon S3) using VPC endpoints. This post is for network and security architects that support decentralized data science […]

April 2023: This post was reviewed and updated with Amazon SageMaker Canvas’s new features and UI changes. Machine learning (ML) helps organizations increase revenue, drive business growth, and reduce cost by optimizing core business functions across multiple verticals, such as demand forecasting, credit scoring, pricing, predicting customer churn, identifying next best offers, predicting late shipments, […]

September 2023: This post was reviewed and updated for accuracy. Many software as a service (SaaS) providers across various industries are adding machine learning (ML) and artificial intelligence (AI) capabilities to their SaaS offerings to address use cases like personalized product recommendation, fraud detection, and accurate demand protection. Some SaaS providers want to build such […]