Category: Compute

This post is co-written with Chaoyang He, Al Nevarez and Salman Avestimehr from FedML. Many organizations are implementing machine learning (ML) to enhance their business decision-making through automation and the use of large distributed datasets. With increased access to data, ML has the potential to provide unparalleled business insights and opportunities. However, the sharing of […]

In the world of software development, code review and approval are important processes for ensuring the quality, security, and functionality of the software being developed. However, managers tasked with overseeing these critical processes often face numerous challenges, such as the following: Lack of technical expertise – Managers may not have an in-depth technical understanding of […]

This post discusses how Nitro Enclaves can help protect LLM model deployments, specifically those that use personally identifiable information (PII) or protected health information (PHI). This post is for educational purposes only and should not be used in production environments without additional controls.

The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually improve and power the contact center customer experience by providing solutions for capabilities like self-service bots, live call analytics, and post-call analytics. Self-service bots integrated with your call center can help […]

This guest post is written by Vihan Lakshman, Tharun Medini, and Anshumali Shrivastava from ThirdAI. Large-scale deep learning has recently produced revolutionary advances in a vast array of fields. Although this stunning progress in artificial intelligence remains remarkable, the financial costs and energy consumption required to train these models has emerged as a critical bottleneck […]

Large Language Models (LLMs) have revolutionized the field of natural language processing (NLP), improving tasks such as language translation, text summarization, and sentiment analysis. However, as these models continue to grow in size and complexity, monitoring their performance and behavior has become increasingly challenging. Monitoring the performance and behavior of LLMs is a critical task […]

Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges. Amazon Lex provides your Amazon Connect contact center with chatbot functionalities such as automatic speech recognition (ASR) and natural language understanding (NLU) capabilities through voice and text channels. The bot takes natural language speech or text input, recognizes […]

Amazon Comprehend is a natural-language processing (NLP) service that provides pre-trained and custom APIs to derive insights from textual data. Amazon Comprehend customers can train custom named entity recognition (NER) models to extract entities of interest, such as location, person name, and date, that are unique to their business. To train a custom model, you […]

This is a guest post co-authored by Nafi Ahmet Turgut, Hasan Burak Yel, and Damla Şentürk from Getir. Established in 2015, Getir has positioned itself as the trailblazer in the sphere of ultrafast grocery delivery. This innovative tech company has revolutionized the last-mile delivery segment with its compelling offering of “groceries in minutes.” With a […]

Amazon Elastic Compute Cloud (Amazon EC2) accelerated computing portfolio offers the broadest choice of accelerators to power your artificial intelligence (AI), machine learning (ML), graphics, and high performance computing (HPC) workloads. We are excited to announce the expansion of this portfolio with three new instances featuring the latest NVIDIA GPUs: Amazon EC2 P5e instances powered […]