AWS Machine Learning Blog

Category: Amazon Machine Learning

How healthcare payers and plans can empower members with generative AI

How healthcare payers and plans can empower members with generative AI

In this post, we discuss how generative artificial intelligence (AI) can help health insurance plan members get the information they need. The solution presented in this post not only enhances the member experience by providing a more intuitive and user-friendly interface, but also has the potential to reduce call volumes and operational costs for healthcare payers and plans.

Generative AI-powered technology operations

Generative AI-powered technology operations

In this post we describe how AWS generative AI solutions (including Amazon Bedrock, Amazon Q Developer, and Amazon Q Business) can further enhance TechOps productivity, reduce time to resolve issues, enhance customer experience, standardize operating procedures, and augment knowledge bases.

How Thomson Reuters Labs achieved AI/ML innovation at pace with AWS MLOps services

How Thomson Reuters Labs achieved AI/ML innovation at pace with AWS MLOps services

In this post, we show you how Thomson Reuters Labs (TR Labs) was able to develop an efficient, flexible, and powerful MLOps process by adopting a standardized MLOps framework that uses AWS SageMaker, SageMaker Experiments, SageMaker Model Registry, and SageMaker Pipelines. The goal being to accelerate how quickly teams can experiment and innovate using AI and machine learning (ML)—whether using natural language processing (NLP), generative AI, or other techniques. We discuss how this has helped decrease the time to market for fresh ideas and helped build a cost-efficient machine learning lifecycle.