Category: Amazon Kendra

In this post, we show how to index information stored in websites and use the intelligent search in Amazon Kendra to search for answers from content stored in internal and external websites. In addition, the ML-powered intelligent search can accurately get answers for your questions from unstructured documents with natural language narrative content, for which keyword search is not very effective.

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. Financial organizations generate, collect, and use this data to gain insights into financial operations, make better decisions, and improve performance. However, there are challenges associated with multi-modal data due to the complexity and lack […]

This post takes you through the most common challenges that customers face when searching internal documents, and gives you concrete guidance on how AWS services can be used to create a generative AI conversational bot that makes internal information more useful. Unstructured data accounts for 80% of all the data found within organizations, consisting of […]

This post shows you how to configure the Amazon Kendra AEM connector to index your content and search your AEM assets and pages. The connector also ingests the access control list (ACL) information for each document. The ACL information is used to show search results filtered by what a user has access to.

Powered by Amazon Lex, the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. QnABot allows you to quickly deploy self-service conversational AI into your contact center, websites, and social media channels, reducing costs, shortening hold times, and improving customer experience and brand sentiment. In this post, we introduce the new Generative AI features for QnABot and walk through a tutorial to create, deploy, and customize QnABot to use these features. We also discuss some relevant use cases.

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. Valuable data in organizations is stored in both structured and unstructured repositories. An enterprise search solution should […]

Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines search for your websites and applications so your employees and customers can easily find the content they are looking for, even when it’s scattered across multiple locations and content repositories within your organization. Amazon Kendra supports a variety of document […]

Amazon Lex is a service that allows you to quickly and easily build conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems for applications such as Amazon Connect. Artificial intelligence (AI) and machine learning (ML) have been a focus for Amazon for over 20 years, and many of the capabilities that customers use […]

This post discusses how to structure internal knowledge sharing using Amazon Kendra and AWS Lambda and how Amazon Kendra solves the obstacles around knowledge sharing many companies face.

Amazon Kendra is a highly accurate and intelligent search service that enables users to search unstructured and structured data using natural language processing (NLP) and advanced search algorithms. With Amazon Kendra, you can find relevant answers to your questions quickly, without sifting through documents. However, just enabling end-users to get the answers to their queries […]