Tag: eCommerce

The COVID-19 pandemic created unprecedented disruption. In just a few days, our world turned upside down. As shelter-in-place lockdowns, mask mandates, and social distancing rules took hold, new consumption patterns quickly emerged. Arguably, no industry felt this dramatic impact more than consumer packaged goods (CPG). However, industry leaders are forging ahead with resilience, tenacity, and […]

The COVID-19 pandemic shocked the retail industry system. It wasn’t long before high streets were boarded up worldwide, and many traditional businesses pivoted to fully operating online. As traditional businesses struggled to stay afloat, cloud-based disruptors (ecommerce pure plays) started acquiring brands that had gone under in order to make them available online. AWS has […]

Travel booking websites were hit hard during the worldwide lockdowns during the global COVID-19 pandemic. Steep drops in airline travel meant every booking was critical, and delighting customers was essential to ensuring loyalty and repeat business. Furthermore, data privacy and security is more important than ever, as any breech becomes front page news, potentially damaging […]

Retailers of all sizes and across various industries face the challenge of quickly getting the right product in the right quantity in the right place at the right time. The roots of this struggle run deep. COVID-19 and the subsequent ecommerce expansion have exacerbated fulfillment issues, with many retailers’ supply chains or partner networks unable […]

Ecommerce sales are on the rise. In 2020, worldwide sales reached USD $4.2 trillion with projections estimating sales reaching USD $5.4 trillion by 2022. As retailers expand globally, their users are diversifying and language requirements are expanding in complexity. In turn, translating content such as product descriptions and reviews can be time-consuming and expensive. Consumers […]

In this blog post, I’ll share a solution for automating the process of capturing your customers’ interests in a product category so you can tailor your marketing messages. I use a retail example to demonstrate how you can use AWS services to build sophisticated processes that generate relevant communications to your customers. This solution is […]

As retailers around the world are experiencing unprecedented disruption, industry leaders are demonstrating resilience, tenacity, and a capacity for innovation. We’ve embarked on a series of conversations with executives from AWS Retail Competency Partners to showcase their leadership and innovation in challenging times. In the latest installment of our AWS Retail Competency Partner Conversations blog […]

This is an excerpt from The CTO Guide to Ecommerce Architectures: People, Process, and Technology (2021) by Matthias Patzak and Paul Vassu. Without the right organization, every ecommerce architecture described will fail to achieve its objectives. As a CTO, you have to build a working system out of culture, people, process, and technologies that delivers […]

Now more than ever, consumers want to discover and purchase their favorite products online. To meet this increased demand, retailers need to improve the performance of their ecommerce applications. In this blog post, we’ll guide web developers through the process of integrating commercetools’ Merchant Center with AWS Lambda to develop a serverless ecommerce workflow. Solution […]

Consumers are increasingly moving between physical and digital stores. It’s now mission-critical for retailers to deliver a seamless, unified, omnichannel experience to customers. The UK is one of the world’s most advanced digital markets, with 15% ecommerce penetration in grocery alone. Wanting to gain a foothold with digital consumers, Co-op, a leading food convenience retailer […]