AWS Marketplace

call center concept bespoken

Contact center testing, training, and monitoring with Bespoken

For customers building modern contact-center systems with Amazon Connect and Amazon Lex, quality is paramount. High-quality, accurate systems ensure that users aren’t frustrated and increase customer satisfaction (CSAT) as well as first-call resolution (FCR) rates. But it’s expensive and time-consuming to ensure modern Interactive Voice Response (IVR) and Intelligent Virtual Agent (IVA) systems are working […]

observability with moesif and AWS marketplace

How to gain API observability with Amazon API Gateway and Moesif in minutes

API observability, which consists of logging, monitoring, and tracing, is a form of direct observation of a system and requires an agent or SDK to passively log API traffic. This data collection can be done within the application or at different points, such as with an API gateway. API observability can provide your business and […]

How AWS Marketplace features help you govern and manage software purchases for your organization

How AWS Marketplace features help you govern and manage software purchases for your organization

With the launch of Managed entitlements and multiple Private Marketplace catalogs, AWS Marketplace administrators can improve your procurement governance and license tracking. In this blog post, Murphy and I discuss how you can use Private Marketplace and Managed entitlements together to centralize your purchasing and license distribution in AWS Marketplace. Private Marketplace provides granular governance […]

Using Shutterstock's image datasets to train your computer vision models

Using Shutterstock’s image datasets to train your computer vision models

Image classification and object detection technology allows you to build scalable artificial intelligence models for business cases like visual search, product recommendations, autonomous vehicle object recognition, content moderation, and more. Today, services like Amazon Rekognition offer APIs to perform image analysis and object recognition. However, if your use case requires a more custom image classification […]

AWS Marketplace and AWS Data Exchange now supports sellers and data providers from Hong Kong and Qatar

AWS Marketplace and AWS Data Exchange now supports sellers and data providers from Hong Kong and Qatar

Independent Software Vendors (ISVs), data providers, and consulting partners based in Hong Kong and Qatar can now transact in AWS Marketplace and AWS Data Exchange. This expansion serves to increase the breadth of software and data offerings available to global customers. Global customers can now purchase directly from software and data providers based in Hong […]

flexera optima control tower blog

Integrating Flexera Optima with AWS Control Tower

AWS Control Tower enables customers of all sizes to implement a multi-account strategy built on AWS Organizations. One of the key features of AWS Organizations is consolidated billing, which rolls up all of the charges incurred in member accounts to the AWS Organizations management account. There, costs can be viewed and analyzed in AWS Cost […]

Establishing Amazon EC2 infrastructure for Oracle RAC database migrations with FlashGrid

Establishing Amazon EC2 infrastructure for Oracle RAC database migrations with FlashGrid

Clustered databases provide high availability for the majority of mission-critical workloads in finance, telecom, retail, public sector, defense, and other industries.  In these industries, even a small downtime translates into significant losses. As the industries migrate their IT infrastructures to AWS, one challenge they face is migrating Oracle RAC clustered databases. These databases are today […]

Implicit BPR improving recommendations

Improving personalized ranking in recommender systems with Implicit BPR and Amazon SageMaker

A recommender system is an automated software mechanism that uses algorithms and data to personalize product discovery for a particular user. Its essential task is to help users discover the most relevant items within an often-unmanageable set of choices. These days, recommender systems are employed in diverse domains to promote products on e-commerce sites, such […]

capital markets image

Optimize data analytics in capital markets with time-series databases

Capital markets firms use vast amounts of historical and streaming market data to perform real-time analytics. They also use data to inform decision-making, from projecting asset-pricing movement and fund values to calculating risk assessments. However, traditional on-premises relational databases and data management systems can fall short on delivering the functionality, agility, speed, and cost efficiency […]