Category: Messaging

As part of my annual tradition to tell you about how AWS makes Prime Day possible, I am happy to be able to share some chart-topping metrics (check out my 2016, 2017, 2019, 2020, 2021, and 2022 posts for a look back). This year I bought all kinds of stuff for my hobbies including a […]

Today I’m boarding a plane for Madrid. I will attend the AWS Summit Madrid this Thursday, and I will take Serverlesspresso with me. Serverlesspresso is a demo that we take to events, in where you can learn how to build event-driven architectures with serverless. If you are visiting an AWS Summit, most probably you will […]

Today, we launch a new set of APIs for Amazon SQS. These new APIs allow you to manage dead-letter queue (DLQ) redrive programmatically. You can now use the AWS SDKs or the AWS Command Line Interface (AWS CLI) to programmatically move messages from the DLQ to their original queue, or to a custom queue destination, […]

At AWS re:Invent 2022 we announced the availability of step-by-step guides for Amazon Connect agent workspace in preview. My colleagues who collaborated to write the announcement post wrote about some of the challenges that contact centers face with training new agents to get up to speed with their agent desktop. They also mentioned that until […]

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! In Finland, where I live, spring has arrived. The snow has melted, and the trees have grown their first buds. But I don’t get my hopes high, as usually around […]

AWS announced 32 capabilities since we published the last Week in Review blog post a week ago. I also read a couple of other news and blog posts. Here is my summary. The VPC section of the AWS Management Console now allows you to visualize your VPC resources, such as the relationships between a VPC […]

Happy New Year! As we kick off 2023, I wanted to take a moment to remind you of some 2023 predictions by AWS leaders for you to help prepare for the new year. Five Tech Predictions for 2023 and Beyond by Dr. Wener Vogels, CTO of Amazon.com – Read how these technologies and trends will […]

We are half way between the re:Invent conference and the end-of-year holidays, and I did expect the cadence of releases and news to slow down a bit, but nothing is further away from reality. Our teams continue to listen to your feedback and release new capabilities and incremental improvements. This week, many items caught my […]