AWS Partner Network (APN) Blog

Tag: Amazon API Gateway

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Building Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk

Servion started collaborating with AWS on hosting custom applications built for contact center customers. This helped Servion acquire knowledge of AWS services related to security, administration, load balancing, database, and networking. Learn how to build differential and personalized experiences using Amazon Connect contact flows, AWS Contact Center Intelligence (CCI) services, and ServDesk agent widgets.

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Say Hello to 74 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in August

We are excited to highlight 74 AWS Partners that received new designations in August for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Building a Multi-Tenant SaaS Solution Using AWS Serverless Services

The move to a SaaS delivery model is accompanied by a desire to maximize cost and operational efficiency. This can be especially challenging in a multi-tenant environment where the activity of tenants can be difficult to predict. In this post, AWS experts look into a reference solution that provides an end-to-end view of a functional multi-tenant serverless SaaS environment. The goal is to explore the architecture and design considerations that went into creating this reference solution.

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Say Hello to 82 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in July

We are excited to highlight 82 AWS Partners that received new designations in July for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Re-Architecting the Application Journey to Cloud-Native Using an AWS Services-Based API Factory Model and Jump-Start Kit

A Tech Mahindra customer had a vision for cloud adoption and API development in a multi-cloud environment. They wanted to transition all appropriate old and new applications to an event-driven architecture while moving away from trigger-based synchronization of data between the different systems. Learn about the key aspects of Tech Mahindra’s API Factory Model and how it was used for re-architecting the customer’s on-premises application to a cloud-native application.

Improving Hospital-Patient Engagement and Increasing Hospital Ancillary Revenue Using AI

When it comes to healthcare and patient data, managing and storing data involves some of the greatest challenges of any industry. Disparate input sources, the need for real-time monitoring, and HIPAA data security and regulatory compliance are all necessary to maintain sensitive and personally identifiable health records. Learn how SourceFuse’s hospital ancillary revenue insights solution helps extract, analyze, and generate business insights and KPIs using patient prescription information from thousands of e-prescriptions.

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Building an Interactive Sales Portal for Automotive Using AWS Microservice Architecture

Businesses that adopt the cloud without transforming their operation model may not realize the full benefits. IT organizations need to transform traditional workloads and operation methods to be native dwellers of the public cloud. This does not come without cost and effort, however, and it must be balanced with the overall total cost of ownership and available resources. Learn about DXC Technology’s approach to cloud operation excellence through a Cloud Automated Operation Model.

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Orchestrating AWS Serverless to Replace Backoffice Workflows with Nautilus and Axian

Nautilus recognized the value of cloud infrastructure and had been migrating their on-premises server infrastructure to AWS for some time. In 2020, Nautilus set a vision for transforming its mission-critical ecommerce transaction gateway to take full advantage of a cloud-native architecture. They began their journey by partnering with Axian, an AWS Select Consulting Partner, and leveraged Axian’s significant experience with AWS to set an ambitious vision for a more scalable, resilient architecture.

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Say Hello to 65 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in June

We are excited to highlight 65 AWS Partners that received new designations in June for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Low Latency Real-Time Cache Updates with Amazon ElastiCache for Redis and Confluent Cloud Kafka

Founded by the creators of Apache Kafka, Confluent offers a platform for data in motion that enables processing data as real-time streams across on-premises and AWS. Learn how to power a logistics and inventory system with microsecond read performance powered by Amazon ElastiCache for Redis and durable streaming with Kafka powered by Confluent Cloud. You can use this pattern for building streaming applications and other broad sets of use cases with asynchronous requirements for low latency reads.