AWS Partner Network (APN) Blog
Category: AWS Marketplace
Conversational Self-Service with Amazon Kendra, Amazon Lex, and XAPP AI
XAPP AI is an AWS Machine Learning Competency Partner that provides conversational AI solutions empowering the next generation of customer service and rapid ROI. Learn about a conversational self-service (CSS) solution created by XAPP AI and powered by AWS AI services. The solution gives you the ability to provide this level of self-service experience by allowing users to ask natural language questions and get accurate answers from existing corporate knowledge bases.
Creating a Complete Collaboration Solution with Amazon Chime SDK and Bluescape
Video conferencing provides a communication channel for meetings, but one-way screen sharing falls short of fulfilling the real needs of hybrid and remote teams. Bluescape’s goal is to make virtual meetings as effective and seamless as working together side-by-side. To do this, Bluescape has fundamentally changing the way content is shared in video meetings. Amazon Chime SDK provides the real-time communications components that enable audio, video, and screen share capabilities.
How Aviatrix Provides Deep Visibility, Troubleshooting, and Monitoring for Your AWS Network
Aviatrix can augment cloud-native functionality with enterprise-grade visibility, troubleshooting, and monitoring tools. Learn about the Aviatrix Cloud Network Platform and dig into the advanced capabilities that make day-2 operations a breeze. The Aviatrix Cloud Network Platform consists of a centralized controller that is multi-cloud aware and intelligent cloud routers called gateways. By bringing a data plane into AWS, you get more control over traffic and can introduce intelligent routing.
How WANdisco LiveData Migrator Can Migrate Apache Hive Metastore to AWS Glue Data Catalog
Big datasets have traditionally been locked on-premises because of data gravity, making it difficult to leverage cloud-native, serverless, and cutting-edge technologies provided by AWS and its community of partners. Modernizing an on-premises analytics platform takes time, effort, and careful planning. Explore the challenges of migrating large, complex, actively-used structured datasets to AWS and how the combination of WANdisco LiveData Migrator, Amazon S3, and AWS Glue Data Catalog overcome those challenges.
Augment Your Contact Center Productivity with Cogito Dialog’s Integration with Amazon Connect
Cogito Dialog provides human-aware technology to help professionals elevate their performance. With Cogito’s AI, you can instantly analyze hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. This post highlights the features and benefits of Cogito Dialog’s integration with Amazon Connect, and explores how the two solutions coupled together provide a powerful start-to-finish solution for your call center.
How Acquia Enables a Highly Scalable Drupal Digital Experience Platform on AWS
A digital experience platform (DXP) is a critical enabler of a complete customer experience solution, delivering content needed to drive meaningful engagement across including web, mobile, kiosks, digital, or voice bots. Large organizations often struggle to do this, however, because traditional web content management platforms don’t meet today’s enterprise needs. Learn how Acquia offers a secure, resilient, and highly performant solution with Acquia Cloud Next on AWS.
How to Decide Between Building or Buying a CIS Hardened Image
The Center for Internet Security (CIS) is responsible for the CIS Controls and CIS Benchmarks, which are globally recognized best practices for securing IT systems and data. The implementation of these can help harden systems through various means, whether it be disabling unnecessary ports or eliminating unneeded services. Purchasing a pre-hardened image is a great option, especially since you are ensured compliance with the CIS Benchmark, and deploying it would not require much maintenance on your end.
Low Latency Real-Time Cache Updates with Amazon ElastiCache for Redis and Confluent Cloud Kafka
Founded by the creators of Apache Kafka, Confluent offers a platform for data in motion that enables processing data as real-time streams across on-premises and AWS. Learn how to power a logistics and inventory system with microsecond read performance powered by Amazon ElastiCache for Redis and durable streaming with Kafka powered by Confluent Cloud. You can use this pattern for building streaming applications and other broad sets of use cases with asynchronous requirements for low latency reads.
Reimagining Developer and Document Experiences with the Adobe PDF Services API
Generating agreements can be tedious, manually intensive work. Automation can solve some of the challenges, but not all. AWS ISV Partner Adobe offers a variety of services to help automate and streamline the end-to-end process of document generation, approval and e-signature. The PDF Services API can also be paired with Adobe PDF Embed API, a free client-side PDF viewer, to streamline review and approval within the broader process.
Using Cloudwiry to Optimize Costs and Modernize Your Stack By Leveraging AWS
Application modernization requires a holistic approach, and Cloudwiry enables optimization and modernization of cloud deployments by evaluating AWS services involved. Learn how the Cloudwiry Enterprise platform can help your organization make informed decisions about application modernization. This post also takes a deeper look into specific examples of how Cloudwiry has helped customers optimize their cloud usage on AWS.