AWS B2B Data Interchange Customers

Availity is using B2B Data Interchange to transform X12 837 claims into common data representations for purposes of downstream integration and processing. The service’s user interface made it easy to onboard, test, and deploy our workload to production in a matter of days, enabling us to deliver a key use case for one of the nation’s largest health insurers. Our decision to utilize B2B Data Interchange was reinforced by the service’s HIPAA eligibility and simple pricing model. By leveraging B2B Data Interchange, we were able to eliminate custom development and operational burdens with this EDI workflow, allowing us to focus more on providing differentiated value for our customers.

Since moving to B2B Data Interchange and Transfer Family, we’ve seen major efficiency gains in our EDI integration processes. The combination of these services has enabled us to fully automate the ingestion and transformation of medical benefit enrollment data into our systems. Additionally, B2B Data Interchange’s generative AI-assisted mapping capability enables us to onboard new data from partners and customers sooner and at lower cost. Using this capability has reduced the technical expertise and time required to develop EDI mapping code by 50%.

As a major medical health insurer, our business relies on our ability to receive and process claims from thousands of healthcare providers on behalf of our members. With B2B Data Interchange, we were able to build and deploy our entire claims ingestion and remittance platform in a matter of weeks. The service’s automated acknowledgement capabilities, HIPAA eligibility, and pay-as-you-go-pricing model were key factors in our decision to move these workloads to AWS. Since migrating to B2B Data Interchange, we’ve been able to eliminate many of the operational burdens associated with EDI which has allowed us to focus on delivering more value to our customers. With B2B Data Interchange, we were faster to market by six months with better flexibility and control, and with annualized savings of $100,000+ in our technology budget.

As our business continues to grow, we’re working with new partners that utilize third-party Human Resource Information System (HRIS) platforms, instead of AEHR’s own GraniteHR system. To support these partners, we need to dynamically convert EDI data into JSON so it can be reliably integrated into our downstream systems. B2B Data Interchange was a perfect fit for our use case and has provided us with peace of mind when it comes to HIPAA compliance, security, and scalability. The service’s support for EventBridge has also enabled us to create event-driven, post-processing workflows with services such as Amazon SQS and SNS. Since migrating to B2B Data Interchange, we’ve been able to setup new integrations between partners and our insurance products nearly 80% faster, which has ultimately provided us with access to new prospective customers outside of our legacy channels.