Tag: state and local government

In the last few years, many state motor vehicle departments agencies quickly transformed their processes and adopted new procedures to accommodate changes caused by the COVID-19 pandemic, like social distancing, contactless interactions, decreased staffing, and other constraints. Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Learn how to use AWS to connect and retrieve data either from an enterprise on-premises database or other third-party integration that allows for both a modernized outreach or an inbound customer experience.

Airports receive data from dozens of disparate sources, but this data can lack the collective unity needed to see the bigger picture. The Cincinnati Northern Kentucky International Airport (CVG) saw an opportunity to turn down the proverbial volume on their data. Using AWS, CVG created a first-of-its-kind tool using data for predictive analytics and proactive notifications, now known as Enterprise Awareness & Situational Exceptions (EASE).

Cloud technology is transforming the way organizations use data to make decisions, provide services to communities, and collaborate across departments and business processes. However, some public sector organizations are challenged by procurement. To help demystify the cloud procurement process, here are answers to three questions public sector procurement officials frequently ask about buying cloud.

The Poudre River Library District is a public library system in Larimer County, Colorado that serves approximately 177,000 patrons. When their integrated library system (ILS) vendor notified the Library District that the system could no longer run on their aging on-premises hardware, they were at a crossroads. After pricing out multiple options, the Library District opted to manage their own ILS migration to AWS. With an IT staff of four, the Library District completed a successful migration in six months with help from their AWS account team.

To gain operational efficiencies and reduce workload burdens on employees, some state finance and tax agencies are leveraging robotic process automation (RPA) on AWS. RPA is a software tool that integrates with almost any system or application and performs manual, repetitive, time-consuming tasks. Tax agencies can use AI and ML to support the sheer size and scale of data they manage and to access and analyze all types of data with ease, including voice, video, and streaming data. Find out three ways AI and ML are creating measurable outcomes for tax agencies.

Natural disasters are devastating, often resulting in loss of life, massive property damage, and damage to the critical infrastructure that powers emergency services. This can prompt public sector organizations to consider building more resilient infrastructure. Such was the case for the 911 system in Livingston Parish, Louisiana, an agency that dispatches for 21 public safety agencies including law enforcement, fire, and emergency medical services, and averages over 325 calls for service per day. After a major flood in 2016 knocked out their 911 system, they worked with AWS Partner TailorBuilt Solutions, LLC. to use AWS to become resilient against disaster, reducing service interruptions and improving response times.

The recent Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy update contains important cloud computing language that aligns with the AWS approach to building CJIS compliant solutions. Learn more about the CJIS Security Policy changes and how AWS supports these new policies.

In September 2022, the State of Arizona Department of Homeland Security (AZDOHS) launched a new program to bolster the cybersecurity of Arizona’s most vulnerable cities, counties, and K12 school districts. The Arizona Statewide Cyber Readiness Grant Program enables local entities to reduce their cyberattack surface by accessing technical assistance and software licenses across five functional areas. The Cyber Grant Task Force selected two software providers from the AWS Marketplace hosted on Amazon Web Services (AWS), Tanium and CrowdStrike to assist cities, counties, and schools with improving their cybersecurity posture.

At re:Invent 2022, discover how AWS empowers organizations across the public sector in the AWS Public Sector Leadership Session, on Tuesday November 29, from 5:00 PM – 6:00 PM. Dr. Peggy Whitson, astronaut and director of human space flight at Axiom Space, and Matthew C. Fraser, chief technology officer (CTO) of New York City, will join Max Peterson, vice president of worldwide public sector at AWS, on the re:Invent stage. Learn how these pioneers are paving new paths with AWS and discover how you can push boundaries and drive your mission forward for constituents.

According to the United States Constitution, public access to judicial proceedings is a right covered by the First and Sixth Amendments. To make hearings visible to the public, even when in-person attendance is limited, state and local governments are beginning to mandate many court proceedings be live streamed, often with a very short window to do so. The cloud-native media and asset management platform Nomad, which is built on AWS, helps governments implement scalable live streaming capabilities quickly and simply.