Tag: digital transformation

Nonprofit organizations (NPOs) and nongovernmental organizations (NGOs) focusing on sustainability are dedicated to fostering a healthy environment, preserving our planet, and providing a livable future for upcoming generations. This post highlights how NPOs and NGOs across the Europe, Middle East, and Africa (EMEA) region use Amazon Web Services (AWS) to drive their missions. It also addresses the challenges they face in digital transformation and offers resources to navigate those challenges.

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

Olivia Peterson, director of federal financial sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is a kind and thoughtful trailblazer who has built a career embedded in customer obsession, while creating safe spaces for her team to thrive. She is the latest guest on the AWS Behind the Cloud vodcast, where she talked about the opportunities technology provides for federal financial agencies to fulfill their missions – from fighting financial crime to increasing internal efficiencies. Read this post to learn more.

Digital public infrastructure (DPI) describes the foundational digital capabilities nations provide to facilitate efficient and secure interactions within society, such as proving identity, paying for goods and services, proving an entitlement, or sharing data. DPI is a country’s digital backbone, rapidly enabling modern and responsive government, increasing inclusion and economic participation, and stimulating innovation across all sectors. This post provides several compelling examples of governments worldwide that are benefitting from DPI.

Christian Hoff, director of federal civilian sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), is an inspirational and humble trailblazer who has built a lifelong career of serving others and improving lives. He’s thrived through a multifaceted lens as a Lieutenant Colonel (Retired), mentor and mentee alike, and father. Read this post and listen to the latest episode of the AWS Behind the Cloud vodcast for Hoff’s professional and personal insights.

In September 2021, Japan took a leap with the establishment of its Digital Agency and the creation of the government cloud. With the goal to build a society in which no one is left behind by improving convenience, health, and happiness through digital technology, Japan’s Digital Agency represents the nation’s bold commitment to digital innovation across government and society. In June 2024, two cloud engineers from the Digital Agency, Kazuma Takeda and Shinichi Nishihata, shared their process and learnings at the Amazon Web Services (AWS) Summit Japan, the largest AWS learning event in the country. For those who were unable to attend or watch virtually, this post summarizes their presentation.

Earlier this month, for the first time, the IMAGINE: Nonprofit conference was hosted in Australia in Melbourne, Sydney, and Brisbane. This event brought together leaders, technologists, and mission-driven innovators in the nonprofit sector to learn, connect, and inspire. Over the three days, attendees explored the ways technology helps nonprofits make a positive impact around the world. Read this post to learn about some of the top moments from IMAGINE: Nonprofit Australia.

This post addresses eight common misconceptions about cloud computing held by Canadian public sector organizations. It covers cloud security, cost savings, value beyond expenses, and cloud providers’ investments in Canada. The insights shared will equip public sector leaders to make informed decisions and leverage cloud computing’s potential.

Immigration, Refugees, and Citizenship Canada (IRCC) faced a significant challenge: the need to perform complex fuzzy string matching across two different datasets. IRCC embarked on a transformative project that redefined its data processing capabilities and showcased the power of cloud computing in overcoming substantial data challenges. Instead of dealing with months of undifferentiated heavy lifting activities, IRCC successfully used Amazon Elastic Compute Cloud (Amazon EC2) instances to complete the work in a only few days. Read this post to learn more.

The potential of open data to transform governance and public services is immense, but realizing this potential requires overcoming common obstacles. In this post, we will explore best practices and solutions for Canadian public sector organizations seeking to use the cloud for open data, specifically examining how Amazon Web Services (AWS) can enable open data success.