Tag: AWS Public Sector

When the COVID-19 pandemic hit, New Mexico’s Human Services Department (HSD) needed a new way to deliver contact center services safely and found it with Amazon Web Services (AWS). Using Amazon Connect, a cloud-based, artificial intelligence (AI)-powered contact center, HSD scaled to meet demand and enabled workers to answer people’s questions from their homes.

The advent of generative artificial intelligence (AI) and large language models (LLMs) present a transformative opportunity to address long-standing educational challenges around creating more personalized learning. In this post, we explain how to implement a personalized, self-paced student companion that addresses the challenges of tailored learning support by harnessing the power of AI to create a personalized, adaptive learning companion that caters to the diverse needs and skillsets of learners.

Introduction Government authorities such as tax, unemployment insurance, and other finance agencies across the US and globally are seeking ways to innovate. They are trying to unlock insights from their data, deliver better customer experiences, and improve operations using cutting-edge technologies such as generative artificial intelligence (AI), machine learning (ML), and other data analytics tools. […]

The right cloud technology leads to more sustainable IT and business operations. As a foundation for innovation, the cloud supports the delivery of sustainable products, services, and business models, and gives organizations the opportunity to transform themselves with sustainability at the core of their operation. The scope of the cloud’s role in sustainability is highlighted in a recent series of AWS Institute masterclasses and summarized in this blog post.

The Amazon Web Services (AWS) Open Data Sponsorship Program makes high-value, cloud-optimized datasets publicly available on AWS. Through this program, customers are making more than 100 petabytes (PB) of high-value, cloud-optimized data available for public use. Read this blog post to learn about the 34 new or updated datasets that were released in the first quarter.

Chaos engineering, often misunderstood as intentionally breaking the production environment, aligns with the Amazon Web Services (AWS) Well-Architected Reliability pillar. Its purpose is to methodically simulate real-world disruptions in a controlled manner, spanning service providers, infrastructure, workloads, and individual components. In this blog post, we show how Pearson PLC, an AWS education technology (EdTech) customer, successfully implemented resilient architectures through chaos engineering using AWS Fault Injection Service (FIS).

On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. The no cost, in-person conference gathered cloud enthusiasts interested in the public sector for a day dedicated to deepening knowledge of how the cloud and generative artificial intelligence (AI) are transforming organizations and businesses around the world. Central to the event were the themes of generative AI, sustainability, security, and— importantly for Europe—digital sovereignty. Read this blog post for all of the key takeaways.

Today, Amazon Web Services (AWS) launched the 2024 AWS IMAGINE Grant cycle. The AWS IMAGINE Grant is a public grant opportunity open to registered nonprofit organizations and nonprofit healthcare providers who are using cloud technology to accelerate their missions. Now in its seventh year, the AWS IMAGINE Grant is expanding beyond the U.S. and U.K. to also seek proposals from eligible organizations based in Ireland.

Cloud computing represents a transformational leap forward. But despite this advancement, many organizations still procure resources using methods suited for on-premises data centers, not cloud solutions. To fully harness the cloud’s potential, organizations should shift their mindset and adopt procurement processes that let them successfully evaluate options and choose the best solution. Read this blog post to learn more.

Karsun Solutions, an Amazon Web Services (AWS) Partner, modernizes legacy enterprise systems to elevate the capabilities of its government agency customers. Karsun has created a modernization platform called ReDuX, which uses generative artificial intelligence (AI) powered by Amazon Bedrock. This blog post provides an overview of Karsun’s approach, which enables enterprises to successfully transition their business functions from a mainframe to microservices on AWS.