Tag: AWS Public Sector

Peraton, an Amazon Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This post explores how Amazon Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.

The International University of Applied Sciences (IU) maintains 90 percent of its course content online. Through its online programs, IU aims to give people worldwide access to highly individualized education, enabling them to further enrich their lives. The large majority of IU’s infrastructure runs on Amazon Web Services (AWS). Read this post to learn why IU worked directly with AWS experts through the Experience-Based Acceleration (EBA) program to expand their automated video generation pipelines to be more scalable, modular, and robust.

The Health Electrification and Telecommunications Alliance (HETA) is Power Africa’s initiative for health facility electrification and digital connectivity in sub-Saharan Africa. Power Africa is part of the United States Agency for International Development (USAID) and harnesses the collective resources of public and private sectors to expand electricity in sub-Saharan Africa. This post describes how AWS and HETA bring together governments, donors, technology providers, and health organizations to develop sustainable business models that can electrify and digitally connect healthcare infrastructure.

City Colleges of Chicago (CCC)—the largest community college system in Illinois and one of the largest in the nation—participates in two no-cost Amazon Web Services (AWS) initiatives to advance and develop undergraduate technical programs. The AWS Machine Learning University Educator Enablement Program (MLU EEP) and the Skills to Jobs Tech Alliance connect early career talent to in-demand technical jobs globally, including in Illinois. Read this post to learn more.

This post discusses how Amazon Web Services (AWS) can help you successfully set up an Amazon DataZone domain, aggregate data from multiple sources into a single centralized environment, and perform analytics on that data. Additionally, this post provides a sample architecture as well as a walkthrough on how to set up that architecture. Ultimately, this post serves as a valuable resource if you’re seeking to optimize your data management processes and derive actionable insights to drive business growth.

Today, Amazon Web Services (AWS) announced the launch of the K12 Cyber Grant Program across Canada. To help public schools across Canada implement cloud-based cybersecurity solutions, AWS is investing $5 million CAD in AWS promotional credits to new and existing AWS customers. This program will allow school boards to improve their security posture and advance their ransomware protection. AWS has been architected to be the most flexible and secure cloud computing environment available today and our cloud infrastructure is secure by design and secure by default.

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of hosting LLMs on Amazon Elastic Compute Cloud (Amazon EC2) instances, using the Hugging Face Text Generation Inference (TGI) Container (TGI) for serving custom LLMs.

Wake Forest is a leading private university in the US with close to 9,000 enrolled students and almost 7,000 faculty and staff. With more than 82,000 degree recipients across all 50 US states and 103 foreign countries, its broader community is vast and growing. To make the most of this diverse community, university leaders want to create connections between individuals across graduating classes, disciplines, and geographies. This post highlights how the school used Amazon Web Services (AWS) to build a solution that brings its whole community closer. 

Healthcare organizations invest heavily in technology and data. Generative artificial intelligence (AI) empowers healthcare organizations to leverage their investments in robust data foundations, improve patient experience through innovative interactive technologies, boost productivity to help address workforce challenges, and drive new insights to accelerate research. This post highlights three examples of how generative AI on Amazon Web Services (AWS) is being used in healthcare and discusses ways to leverage this technology in a responsible, safe way.

Amazon Web Services (AWS) works with higher education institutions, research labs, and researchers around the world to offer cost-effective, scalable, and secure compute, storage, and database capabilities to accelerate time to science. In our work with research leaders and stakeholders, users often ask us about best practices for leveraging cloud for research. In this post, we dive into five common questions we field from research leaders as they build the academic research innovation centers of the future.