Tag: Artificial Intelligence

A constituent engagement system helps governments communicate, listen, and respond to informational, service, and transactional requests from their communities. Governments across the US are embracing the cloud to optimize constituent engagement systems and improve the experience, reduce and eliminate friction for both enterprise employees and their customers, and manage first contact burdens on staffed, centralized intake points to liberate resources for higher priority initiatives.

Predictive maintenance solutions involve using artificial intelligence (AI) algorithms and data analytics tools to monitor operations, detect anomalies, and predict possible defects or breakdowns in equipment before they happen. To help keep aircraft mission ready, the Air Force turned to PavCon, LLC, (PavCon), a woman-owned small business, to create an actionable predictive maintenance solution powered by Amazon Web Services (AWS).

Families and students now learn with Alexa in their homes, and EdTech companies are using Alexa to help bridge the gap in engaging and accessible at-home learning. Two EdTech startups, NuMoola and Ecree, announced Alexa skills to help facilitate student learning using voice.

With a new round of funding, the US federal government has the opportunity to advance the largest government-wide technology modernization program in a generation. As part of the American Rescue Plan that was signed into law in March, federal agencies are eligible to modernize their mission delivery with additional money available in the Technology Modernization Fund (TMF). Cloud computing offers a variety of solutions agencies can consider for TMF projects.

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. With the CIC program, students and researchers, along with AWS teams, focus on solving real-life societal challenges facing the public sector. Learn more about some of the digital solutions on challenges the CIC team published over the last quarter such as working to prevent opioid overdose, discovering new coronaviruses, and using machine learning to monitor beehive health.

In state and local government transportation, infrastructure owners like departments of transportation, traffic agencies, tolling authorities, public transit agencies, airports, and seaports, all strive to operate more efficiently. They’re working to deliver safe, dependable, and equitable transportation experiences to citizens, regardless of how, when, or where they travel. Forward thinking public agencies are turning to a new breed of solutions provider—one not tied to a legacy framework that cannot address current traveler needs. They work with system integrators, independent software vendors, and consultants to innovate using AWS to improve traffic safety, construction project management, analytics and reporting, and secure identification.

AWS recently participated in a technical demonstration, known as “On-Ramp 4,” to test edge computing capabilities for the Air Force’s Advanced Battle Management System (ABMS). ABMS is the Air Force’s contribution to the DoD’s Joint All Domain Command and Control (JADC2) vision. Under a Cooperative Research and Development Agreement (CRADA) with ABMS, AWS tested the ability to successfully integrate and deploy a tactical edge node solution leveraging highly resilient network connectivity and communications.

In 2021, one in six Australians—almost four million people—have hearing loss, ranging from mild to profound. The statistic is part of the larger global picture reported by the World Health Organization (WHO) that approximately 466 million people live with hearing loss; of these, 34 million are children. In addition, 1.1 billion young people are at risk of hearing loss due to exposure to noise in recreational settings and through personal audio devices. AWS offers services that will help organizations build end-to-end solutions with accessibility in mind and improve day-to-day activities such as social interactions, clinical consultations, live media, and public service announcements.

State and local governments (SLGs) are constantly looking for ways to improve the lives and well-being of their constituents. They strive for increased efficiencies in delivering existing government services or potential new services such as those related to assistance with food, health, education, affordable housing, weatherization, and more. Enterprise resource planning (ERP) solutions, along with ancillary business systems that support performance-based budgeting, play a key role in providing data insights. The balancing act between tight budgets and enablement of government services is enabled by fiscal health, sound policies, and data insights. ERP systems deployed on the cloud can help with the capabilities and technology tools that governments need to derive efficiencies with existing services and deploy new services.

The maturing of artificial intelligence (AI) has brought ready-made services that organizations can use, not only to automate data entry work but also to apply intelligence into the business process. Using modern AI capabilities on AWS, organizations can transform approaches to document management. This allows public sector organizations to save time (enabling faster throughput especially during higher volume paperwork times), so they can help get constituents their services faster, and focus on the most valuable work of the high-touch or high-need cases. Document automation helps reduce human entry error and provide backup services in case of natural disaster.