Tag: Artificial Intelligence

Public sector organizations want to innovate the way they engage their communities to make information easier to access, improve user experience, expand their reach by supporting multiple communication channels, and improve efficiency and scalability through intelligent automation. Conversational artificial intelligence (AI) and chatbots can be used to transform the customer experience, enhance engagement, improve services, and help scale more simply.

The Allen Institute seeks to understand how our brains, cells, and immune systems work when we are healthy and, ultimately, how they go wrong in disease. Allen researchers have generated and shared atlases that map the brain, gene-edited stem cell lines, and many more resources that have been used by millions of scientists around the world to accelerate their research. In collaboration with AWS and the Registry of Open Data on AWS, they make many of their datasets publicly available. In celebration of Open Science Week, check out some of these open datasets from the Allen Institute, and their impact on the research community.

Freight transportation companies and logistics service providers are being challenged by spikes in e-commerce volume. The need for real-time, dynamic re-adjustment of global supply chains has shortened planning cycles from weeks to hours, and requires faster IT workloads, quicker access to data, increased ability to innovate, and more. Amazon Web Services (AWS) and cloud technologies can help by bringing cost-effectiveness, scalability, elasticity, and agility to freight and people transportation systems.

It’s time consuming for public sector organizations to sort through packed voicemail inboxes, figure out how to respond, return calls, and take detailed records on each call. So AWS developed a scalable call center solution that allows organizations to streamline the entire call process – from call intake, to generating actionable insights for response with artificial intelligence, to detailed recordkeeping and storage. This blog post guides you through how to create this task-generating cloud call center solution with Amazon Connect.

Higher education institutions that hadn’t previously considered the cloud prior to the pandemic are now investigating how to begin their cloud journey. In this blog post, we highlight some strategies and first projects to help higher education institutions get started with the Amazon Web Services (AWS) Cloud simply and efficiently. 

According to EdTech Magazine, at the height of the pandemic, 94 percent of educators agreed that students will need increased social and emotional support throughout the school year. There’s a renewed focus on social-emotional learning (SEL) support in the classroom, with educators looking for additional ways to help students be healthy and engaged in class. Four AWS EdStart Members are addressing different aspects of SEL and helping to positively impact the student experience.

Cleerly is a digital health company innovating a new standard for coronary artery disease by going beyond the traditional methods of diagnosing heart disease. Using artificial intelligence and the AWS Cloud, Cleerly turns non-invasive, comprehensive quantification and characterization of atherosclerosis (plaque) building in arteries into actionable insights for clinicians before major heart attack symptoms emerge.

Our global network of Cloud Innovation Centers (CICs) powered by AWS and in collaboration with our CIC sponsors, who host and run the centers, aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology and cloud technology. Check out some stories of digital prototypes the CICs have published over the last few months that focus on improving public safety, adapting to the pandemic, and innovating through voice and video technology.

Information technology and cloud services can be enablers for modernization of these business processes and tax systems, and improved constituent experience. For public administrators, these tools can also shorten the window between the enactment of a new law and its timely and successful implementation. Here’s how governments are addressing some major challenges using the AWS Cloud.

By taking the lead in digital healthcare transformation, Wellforce is estimated to save as much as 20 percent annually (approximately $3 million USD) through the modernization of the healthcare IT ecosystem using the cloud. This innovative approach serves as one of the first examples that healthcare systems across the nation, and world, can replicate.