Switching Costs and Lock-In

It’s no surprise that organizations are worried about becoming locked in to their cloud provider. After all, the history of IT is full of examples of vendors taking advantage of high switching costs to impose restrictive licensing terms and to increase prices. But the cloud is different—and in fact, is making it harder and harder for software, hardware, and IT service vendors to take advantage of the leverage that they have had in the past.

Read Mark Schwartz’s post on the Enterprise Strategy blog where he reframes the vendor lock-in discussion.