Category: Public Sector Partners

Leaders in higher education recognize that generative artificial intelligence (AI), machine learning (ML), cloud computing, and other advanced technologies are rapidly changing how education and research happen on campus. Whether through data-driven administrative decision-making, generative AI infrastructure for research, or enhanced learning tools for the classroom, higher education institutions are developing and applying technology in innovative and helpful ways. Some of these examples will be shared at the EDUCAUSE Annual Conference from October 21-24 in San Antonio.

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.

Welcome to the frontier of public sector innovation, where artificial intelligence (AI) is not just a buzzword but a tool for transformative change. As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

The process of transcribing video or audio files has traditionally been manual and time-consuming. Beyond the need for accurate and cost-effective transcriptions, attorneys have determined a need for timestamping capabilities, speaker identification, search and replace capabilities, the highlighting of specific words, editing capabilities, and most importantly, shortened turnaround times.To address the need for quicker and more accurate transcription of audiovisual files, the Contra Costa County (CCC) District Attorney’s (DA) Office reached out to Amazon Web Services (AWS) and partnered with AWS Partner ScaleCapacity to develop a solution that would automate the manual transcription process. Read this post to learn more.

While global leaders convened for the 79th session of the United Nations General Assembly (UNGA) in New York, Dave Levy, Amazon Web Services (AWS) Vice President of Worldwide Public Sector, met with business leaders, diplomats, and civic organizations to discuss AWS’s innovative approach to tackling global challenges. He delivered a fireside chat at the Concordia Annual Summit, and joined the Atlantic Council for two panels, where he shared AWS’s generative artificial intelligence (AI) and cloud services as key examples of how the company harnesses technological advancement to drive global impact. Read this post to learn more.

IT marketplaces offer a new way of approaching software procurement. In the case of AWS Marketplace, Amazon Web Services (AWS) is not a software reseller but the marketplace provider. And software vendors, channel partners, and professional services providers are all sellers within AWS Marketplace. Read this post to learn more about how AWS Marketplace contracts work.

Peraton is a mission capability integrator and delivers enterprise IT around the world. They are also an Amazon Web Services (AWS) Premier Tier Services Partner with competencies in government, DevOps, and migration. Peraton’s IT infrastructure and technology strategy are designed to support the delivery of mission-critical services and solutions to its customers at a global scale. In this post, we explore how Peraton used AWS to migrate and build out a virtual data center in AWS GovCloud (US) Regions within a six-month time frame with an advanced and secure end-state architecture.

The rise of artificial intelligence (AI) and digital technologies is changing how we work and what skills workers need to be able to thrive. To help meet this challenge in Australia, Amazon Web Services (AWS) has deepened its strategic collaboration with the New South Wales (NSW) Department of Education (DoE), which prioritises both educator and student upskilling. Read this post to learn more.

Earlier this month, for the first time, the IMAGINE: Nonprofit conference was hosted in Australia in Melbourne, Sydney, and Brisbane. This event brought together leaders, technologists, and mission-driven innovators in the nonprofit sector to learn, connect, and inspire. Over the three days, attendees explored the ways technology helps nonprofits make a positive impact around the world. Read this post to learn about some of the top moments from IMAGINE: Nonprofit Australia.

The Centers for Medicare & Medicaid Services (CMS) recently enabled states to extend Medicaid coverage to eligible incarcerated individuals, with hopes of ensuring continuity of care upon release, reducing the risk of relapse, and encouraging better health management. To help states begin benefitting from this new CMS policy, Amazon Web Services (AWS) offers a suite of data storage, telehealth, analytics, and reentry services. In this post, we break down four specific areas where AWS services—and AWS Partners—can help.