Category: State or Local Government

In state and local government transportation, infrastructure owners like departments of transportation, traffic agencies, tolling authorities, public transit agencies, airports, and seaports, all strive to operate more efficiently. They’re working to deliver safe, dependable, and equitable transportation experiences to citizens, regardless of how, when, or where they travel. Forward thinking public agencies are turning to a new breed of solutions provider—one not tied to a legacy framework that cannot address current traveler needs. They work with system integrators, independent software vendors, and consultants to innovate using AWS to improve traffic safety, construction project management, analytics and reporting, and secure identification.

State and local governments (SLGs) are constantly looking for ways to improve the lives and well-being of their constituents. They strive for increased efficiencies in delivering existing government services or potential new services such as those related to assistance with food, health, education, affordable housing, weatherization, and more. Enterprise resource planning (ERP) solutions, along with ancillary business systems that support performance-based budgeting, play a key role in providing data insights. The balancing act between tight budgets and enablement of government services is enabled by fiscal health, sound policies, and data insights. ERP systems deployed on the cloud can help with the capabilities and technology tools that governments need to derive efficiencies with existing services and deploy new services.

Even before the pandemic, many people were rent burdened, with a quarter of renters paying more than half their income on rent. US Congress approved two bills containing $45 billion for emergency rental assistance programs (ERAP) that states and local governments can use to support people in need. Distributing these funds quickly and efficiently requires local agencies to rapidly design and deploy new engagement models, programs, and workflows that are easy to use, that can quickly scale up to meet demand, and are flexible enough to adjust to changes in federal and local requirements. Learn how these AWS customers and partners are leveraging the cloud to quickly launch and distribute benefit assistance programs like emergency rental assistance.

Data is at the heart of showing citizens how public services are working, and it enables the public sector to improve policy and operational delivery. Citizens expect accessible and useful services. The public sector aims to demonstrate success through data. To build trust in this relationship and promote accountability, public sector organizations need to communicate the data-driven performance of the services they provide. To help address these challenges, AWS is releasing Performance Dashboard on AWS. Performance Dashboard on AWS is a new open source solution to help you measure and share what’s important in one place and at minimal cost, and you can have the solution up and running in a matter of minutes.

Innovators in the transportation sector can seek additional sources of funding to help advance projects to improve safety, efficiency, system performance, and infrastructure. The US Department of Transportation (USDOT) offers state and local government funding opportunities through discretionary grant programs that encourage transportation agencies to think big. Several AWS customers, including the Contra Costa Transportation Authority and the Washington Department of Transportation (WSDOT), successfully won these highly competitive USDOT grants. Learn from the collaborators on these projects, including Haile, Mark Haselkorn, director of the University of Washington’s Center for Collaborative Systems for Safety, Security, and Regional Resilience (CoSSaR), and Jimmy Kim, head of business development for smart communities, transportation, and mobility at Verizon, as they share their suggestions for crafting a successful application.

With more than 1,400 different systems that healthcare providers use to run their scheduling, and millions of Chicago residents seeking a vaccine, a unified, citywide rollout for COVID-19 vaccinations is a challenge. Like many municipalities, early in the pandemic, the city of Chicago preferred to offer its residents a centralized find-and-book appointment system for COVID-19 testing, but other priorities and operational challenges prevented this. However, for vaccines, the team leading the city’s COVID-19 vaccination response was determined to deliver a more seamless experience for residents. The city used the Zocdoc Vaccine Scheduler built on AWS.

In the spring of 2019, environmental modelers at the Lake Michigan Air Directors Consortium (LADCO) had a new problem to solve. Emerging research on air pollution along the shores of the Great Lakes in the United States showed that to properly simulate the pollution episodes in the region we needed to apply our models at a finer spatial granularity than the computational capacity of our in-house HPC cluster could handle. The LADCO modelers turned to AWS ParallelCluster to access the HPC resources needed to do this modeling faster and scale for our member states.

Removing the barriers to rehousing, especially for those chronically homeless, is a critical part of a community’s efforts to combat homelessness. This month, the City of Baltimore is launching My Digital Data Locker, an innovative cloud-based platform that gives people who are experiencing homelessness a secure place to manage digital copies of vital documents. This service reduces one of the key barriers to housing for people experiencing homelessness: vital document storage and access. The solution uses the cloud.

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.

This week, AWS released the report, “Unlocking APAC’s Digital Potential: Changing Digital Skill Needs and Policy Approaches.” Prepared by strategy and economics consulting firm AlphaBeta and commissioned by AWS, the report analyzes the digital skills applied by workers in their jobs today and the digital skills required by workforces over the next five years. The report focuses on six Asia Pacific countries: Singapore, Australia, India, Indonesia, Japan, and South Korea.