Category: Government

Applications and user experiences are poised to be reinvented with generative artificial intelligence (AI), and the public sector is no exception. Governments, education institutions, nonprofits, and health systems must constantly adapt and innovate to meet the changing needs of their constituents, students, beneficiaries, and patients. If used responsibly, this powerful technology can open doors to endless possibilities to increase creativity, productivity, and progress.

AWS GovCloud (US) was architected to have isolation (both physically and logically) from other AWS partitions for compliance. For this reason, AWS services, used to privately interconnect virtual private cloud (VPC) hosted resources within the same partition like AWS PrivateLink, Amazon Virtual Private Cloud (Amazon VPC) peering, or AWS Transit Gateway peering, cannot span from AWS GovCloud (US) to commercial Regions natively by design. In this post, we will highlight four connectivity patterns customers can use to interconnect VPC hosted systems cross partition.

In today’s rapidly evolving digital landscape, the demand for skilled tech professionals continues to outpace the supply. This talent gap poses significant challenges for businesses across Latin America, with almost half of tech vacancies remaining unfilled due to a lack of qualified candidates. Addressing this challenge, Amazon Web Services (AWS) has expanded the Skills to Jobs Tech Alliance to Brazil and Colombia. This initiative aims to foster collaboration among employers, academic institutions, and governments, ensuring that academic curricula aligns with real-world demands of businesses.

Japan’s Mount Fuji is famous for its height and width but it’s also reachable by novice hikers without lots of time on their hands due to the nation’s efforts to make it accessible. Now, the researchers behind one of the world’s fastest supercomputers, Fugaku, which is another name for Mt. Fuji, are trying to make the supercomputer just as accessible on the Amazon Web Services (AWS) Cloud. Read this post to learn more.

Last month, Amazon Web Services (AWS) hosted its fourth Gov2Gov event: Responsible AI Implementation at the Planet Word Museum in Washington, DC. The event convened senior public sector leaders and decision-makers from across the US Government (USG) to hear from White House officials and chief AI officers from federal government agencies. Read this blog post for a recap of the event and the main takeaways.

When the COVID-19 pandemic hit, New Mexico’s Human Services Department (HSD) needed a new way to deliver contact center services safely and found it with Amazon Web Services (AWS). Using Amazon Connect, a cloud-based, artificial intelligence (AI)-powered contact center, HSD scaled to meet demand and enabled workers to answer people’s questions from their homes.

One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]

Introduction Government authorities such as tax, unemployment insurance, and other finance agencies across the US and globally are seeking ways to innovate. They are trying to unlock insights from their data, deliver better customer experiences, and improve operations using cutting-edge technologies such as generative artificial intelligence (AI), machine learning (ML), and other data analytics tools. […]

On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. The no cost, in-person conference gathered cloud enthusiasts interested in the public sector for a day dedicated to deepening knowledge of how the cloud and generative artificial intelligence (AI) are transforming organizations and businesses around the world. Central to the event were the themes of generative AI, sustainability, security, and— importantly for Europe—digital sovereignty. Read this blog post for all of the key takeaways.

Karsun Solutions, an Amazon Web Services (AWS) Partner, modernizes legacy enterprise systems to elevate the capabilities of its government agency customers. Karsun has created a modernization platform called ReDuX, which uses generative artificial intelligence (AI) powered by Amazon Bedrock. This blog post provides an overview of Karsun’s approach, which enables enterprises to successfully transition their business functions from a mainframe to microservices on AWS.