Category: Technical How-to

Amazon Lightsail for Research is a new service that makes it simple to incorporate cloud computing resources into your work without cloud experience. With Lightsail for Research, you can shift large and/or time-consuming analysis from your laptop onto powerful cloud resources, run multiple analyses simultaneously, and continue computations even when your laptop is off or being used for other activities. In this blog post, learn how to use Lightsail for Research with a simple but common use case.

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

Many nonprofit organizations rely on video content to spread their missions, boost membership, and raise funds. This content can range from smartphone-recorded testimonials about your organization to highly produced marketing content, and everything in between. In this blog post, learn how to use the Video on Demand on AWS solution to more simply share videos with your viewers around the world. By implementing this solution, your organization can spend less time building infrastructure, letting you focus instead on creating impactful content.

Improving the customer experience (CX) has emerged as an imperative for government agencies. In this blog post, learn an architecture pattern that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services. This architecture pattern addresses the need of an example use case in which an agency must request information from thousands to millions of civilians, who may access a single-page application at similar times, and then sends email notifications to each civilian to confirm their activity.

Managing donors, members, and constituents is essential to the success of most nonprofits. Customer relationship management (CRM) systems, like the no-cost, nonprofit-focused CiviCRM, are an important part of this process. In this post, learn how to deploy CiviCRM using AWS, and explore an architecture for deploying CiviCRM in a way that is highly available and resilient to service disruptions or events.

In the last few years, many state motor vehicle departments agencies quickly transformed their processes and adopted new procedures to accommodate changes caused by the COVID-19 pandemic, like social distancing, contactless interactions, decreased staffing, and other constraints. Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Learn how to use AWS to connect and retrieve data either from an enterprise on-premises database or other third-party integration that allows for both a modernized outreach or an inbound customer experience.

Attacks on digital citizen services can cause citizens to lose trust in their governments. Services such as real estate land title searches, emergency response, and more need to be operational in times of need. As an IT leader for digital citizen services, your mission to automate incident management runbooks is necessary. Learn how the automation of incident response starts with what you already have: your existing incident response runbook.

This blog post introduces Amazon Web Services (AWS) Trusted Internet Connections (TIC) 3.0 overlay artifacts. TIC is a federal cybersecurity initiative intended to enhance network and data security across the Federal Government.

In this blog post, learn a high-level architecture, built on AWS, that uses a graph database to analyze unstructured and structured educational data that can, for example, help inform a recommendation to a student for the appropriate courses to take in their next semester based on multiple personalized data factors.

An Aadhaar number is a 12-digit unique identification number issued by the Unique Identification Authority of India (UIDAI) to every individual in India. Considering the sensitivity of the Aadhaar number and the potential implication of having one’s Aadhaar number compromised, UIDAI mandated the need for all Aadhaar and Aadhaar-related data to be encrypted and stored separately in a secure, access-controlled data repository known as an Aadhaar Data Vault. This blog post explains how government and private entities that collect, process, and store Aadhaar data for various use cases can use AWS CloudHSM from AWS to create an Aadhaar data storage solution that can meet guidelines provided by UIDAI.