AWS Public Sector Blog
Category: Best Practices
10 ways that governments incentivize cloud use to accelerate digital transformation
Governments encourage public sector organizations, businesses, and citizens to embrace digital technologies and practices through a range of incentives. These incentives standardize processes and motivate behaviors that achieve the objectives of these initiatives in a way that can be sustained over time. This post, written by an Amazon Web Services (AWS) government transformation advisor, highlights 10 ways that governments use incentives to accelerate successful digital transformation.
Empowering 1,000-plus partners: How the AWS Think Big for Small Business Program fuels public sector innovation
In March 2021, Amazon Web Services (AWS) launched the Think Big for Small Business (TBSB) Program, which provides partners with access to financial incentives and additional visibility with customers and the AWS team. Since the program launched, it has supported 1,000-plus partners from 73 countries across the globe. In this post, we explore the pivotal role that the TBSB program plays in accelerating the growth of small business partners that serve public sector customers.
Generative AI for public agencies: 5 best practices for secure implementation
Generative artificial intelligence (AI) is revolutionizing public agencies by streamlining services and providing valuable insights from large datasets. However, adding generative AI to your agency is not a simple process. SMX, an Amazon Web Services (AWS) Premier Tier Services Partner, helped one nonprofit agency build a robust architecture in the AWS Cloud that provided them the foundation for building and implementing generative AI tools. In this guest post, experts from SMX explain five best practices they used to help this agency prepare for generative AI.
Reimagining customer experience with AI-powered conversational service discovery
In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.
Five need-to-know facts about using the AWS Cloud for K12 cyber-resiliency
K12 leaders need tangible solutions and tactics for improving their school’s or district’s cyber-resilience in the coming school year, and Amazon Web Services (AWS) is committed to supporting schools and districts as they enhance the cybersecurity of their networks. Recently, AWS joined the White House, the Department of Homeland Security, and the Department of Education—among other leaders in the government and education community—to commit to improving the cybersecurity resilience of K12 education. As part of this commitment, AWS created the K12 Cyber Grant Program, offering up to $20 million in AWS Promotional Credits to both new and existing K12 customers.
Operationalizing cloud adoption with the AWS Cloud Maturity Assessment
The Amazon Web Services (AWS) Cloud Maturity Assessment (CMA) uses the AWS Cloud Adoption Framework (AWS CAF) to assess the maturity of your cloud adoption, and provide prescriptive guidance on prioritized next steps. By replacing guesswork with data-driven analysis, you will get a blueprint to prioritize, build, and mature your cloud capabilities. Read this post to learn more.
Open government procurement drives innovation using the cloud
It should be simple to build digital platforms that offer people reliable, clear ways to access government services such as healthcare, business registration, and welfare payments. Cloud technology makes it possible for every service to be simple, reliable, scalable, adaptable, and secure. Public sector agencies need to be able to access the cloud, and they do so through public procurement processes. Procurement’s role in supporting modern, digital services for governments is the subject of a report from the Open Data Institute (ODI) and Open Contracting Partnership (OCP).
European Health Data Space will enable health innovation through secure data sharing
The European Health Data Space (EHDS) will establish a common framework and infrastructure for the use of health data for research, innovation, policy-making, and regulatory activities in the European Union (EU). It will also create common standards and practices enabling EU citizens to better access, control, and share their electronic personal health data. Read this post to learn why Amazon Web Services (AWS) welcomes the EHDS as an important step towards unleashing the vast potential of health data to benefit citizens across Europe and beyond.
Strengthening public safety collaboration with AWS Wickr and the Android Team Awareness Kit
For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. This post highlights how Amazon Web Services (AWS) secure communication service AWS Wickr integrates with the Android Team Awareness Kit (ATAK) to enhance the efficiency of emergency response with a user-friendly, map-based solution that expands the common operating picture and strengthens cross-team collaboration.
Automate cybersecurity analysis with MBSE workflows enabled by AWS
Digital engineering fundamentally relies on integrating data across model structures by using a digital thread – an underlying framework for integrating data from across traditionally siloed functions that create a consolidated view of the system’s data throughout its lifecycle. The cloud is integral to digital engineering by supporting collaboration across geographically dispersed organizations, automating workflows for data connectivity and trade space analysis in a reliable, scalable, and cost-effective manner. This post describes how Amazon Web Services (AWS) Partner General Dynamics Information Technology (GDIT) has used digital engineering in combination with secure and scalable AWS services, to deliver secure IT systems to a large defense program.