AWS Public Sector Blog

Category: Amazon Textract

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging. A unified search platform enables users to search across multiple indexes at once, providing a centralized view of all available resources.

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New AI/ML solutions in AWS GovCloud (US) underpin responsible innovation

How can technology leaders rapidly deliver responsible artificial intelligence-based innovation while aligning with the broad spectrum of strict regulatory requirements? The answer is simple: Amazon Web Services (AWS) GovCloud (US) provides the technology that underpins a solid foundation for securely and compliantly building and deploying AI capabilities. Read this post to learn more.

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How federal agencies can optimize document processing using advanced AI with human oversight

Federal agencies typically collect, manage, use, and distribute a wide array of documents. Storing and distributing federal agency documents is often a complicated process; documents can range from structured formats to free-flowing documentation with personal identifiable information (PII) that needs careful redaction. And because federal agencies cover a wide breadth of domains, it is challenging to develop a one-size-fits-all approach for document processing. In this post, we explore an example of how a federal agency can use Amazon Web Services (AWS) to design and deploy a solution that addresses this document processing challenge.

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Microservices-based tax and labor systems using AWS

In Modernizing tax systems with AWS, we briefly touched upon infrastructure and application modernization using microservices and serverless architectures. We hear from multiple tax and labor agencies about their desire to move to API-based architectures and adopt new technologies. In this post, we dive deeper into these areas and discuss benefits, approaches, and best practices for building modern tax and unemployment insurance (UI) applications using microservices.

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Acentra Health processes 35M Medicare documents 50% faster with IDP on AWS

Acentra Health helps Medicare beneficiaries file quality of care complaints and appeals regarding early hospital discharge or early termination of skilled services. Processing these cases requires meticulous data entry from patient records and forms related to prior authorization notices, patient care, and case management, which often consist of complex medical history. To better support its clients, Acentra Health implemented an intelligent document processing (IDP) solution using Amazon Web Services (AWS). Read this post to learn how their IDP solution reduced document processing times and lowered costs.

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Improving customer experience for the public sector using AWS services

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

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Deploy LLMs in AWS GovCloud (US) Regions using Hugging Face Inference Containers

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of hosting LLMs on Amazon Elastic Compute Cloud (Amazon EC2) instances, using the Hugging Face Text Generation Inference (TGI) Container (TGI) for serving custom LLMs.

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Build population health systems to enhance healthcare customer experiences on AWS

As the amount of health data increases, different healthcare, life sciences, population health, and public health organizations are working to modernize their data infrastructure, unify their data, and innovate faster with technologies like artificial intelligence and machine learning (AI/ML). In this blog post, we dive deep on architecture guidance that enables healthcare providers to improve patient care.

Extracting, analyzing, and interpreting information from Medicaid forms with AWS

Extracting, analyzing, and interpreting information from Medicaid forms with AWS

What if paper forms could be processed at the same speed as digital forms? What if their contents could be automatically entered in the same database as the digital forms? Medicaid agencies could analyze data in near real time and drive actionable insights on a single dashboard. By using artificial intelligence (AI) and machine learning (ML) services from AWS, Medicaid agencies can create this streamlined solution. In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms.

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Taxes, governments, and great experiences using the cloud

Information technology and cloud services can be enablers for modernization of these business processes and tax systems, and improved constituent experience. For public administrators, these tools can also shorten the window between the enactment of a new law and its timely and successful implementation. Here’s how governments are addressing some major challenges using the AWS Cloud.