AWS Cloud Operations Blog

Category: AWS Systems Manager

Centralized view of support cases opened from multiple AWS accounts using AWS Systems Manager

AWS Systems Manager Explorer is a customizable operations dashboard that reports information about your AWS resources. Explorer displays an aggregated view of operations data (OpsData) for your AWS accounts and AWS Regions. OpsData also includes information from supporting AWS services, such as AWS Trusted Advisor, AWS Compute Optimizer, and AWS Support Center cases, among other […]

Create patched clones of your workloads in a multi-account set up using AWS Systems Manager Automation

Zainab Allawi, Associate Solutions Architect, WWPS Solutions Architecture For businesses of different sizes, patch testing has mostly been manual, and patching process errors or incompatibilities could risk disrupting production workloads. AWS Systems Manager Automation simplifies the common maintenance and deployment tasks of Amazon Elastic Compute Cloud (Amazon EC2) instances and other AWS resources. It also […]

How to centrally manage AWS IoT Greengrass devices using AWS Systems Manager

Remotely managing vast fleets of disparate systems and applications can be a challenging task for edge device administrators. AWS IoT Greengrass can help these system administrators manage their edge device application stack. However, system software on these devices must be updated and maintained separately via operational policies consistent with those of their larger IT organizations. […]

How Capgemini used AWS Systems Manager and other AWS services to provide cloud-native, self-service patch management and automation

This post was written in collaboration with David Wansell, an Enterprise Cloud Architect at Capgemini with over 20 years of experience across multiple enterprise domains. He designs and builds automation and solutions that enable customers to deliver on their desired outcomes in their cloud adoption journey. Customers need a way to do patch management in […]

Automate vulnerability management and remediation in AWS using Amazon Inspector and AWS Systems Manager – Part 2

Update 11/2022 – In September 2022, Amazon Inspector added support for Windows operating systems for continual software vulnerability scanning. This post supports remediating vulnerabilities only on Linux operating systems supported by the Systems Manager agent. This post is the second part of the Automate vulnerability management and remediation series using Amazon Inspector and AWS Systems […]

Automate vulnerability management and remediation in AWS using Amazon Inspector and AWS Systems Manager – Part 1

Update 11/2022 – In September 2022, Amazon Inspector added support for Windows operating systems for continual software vulnerability scanning. This post supports remediating vulnerabilities only on Linux operating systems supported by the Systems Manager agent. AWS recently launched the new Amazon Inspector for performing continuous vulnerability scans on Amazon Elastic Compute Cloud (Amazon EC2) instances […]

Streamline Automation with Outbound Webhooks for AWS Systems Manager Runbooks

Automation runbooks let you define a set of actions that automate various operations in your AWS environment. Runbooks allow our customers to simply configure automation workflows that they can execute based on either events or a scheduled cadence. These workflows commonly require integration with third-party systems, such as Slack, Jira, and ServiceNow. As of January […]

Resizing volumes and instances using ServiceNow and AWS

The AWS Service Management Connector for ServiceNow enables ServiceNow end users to provision, manage, and operate AWS resources natively through ServiceNow. This lets our customers connect a technical operation with a business workflow, perhaps requiring approvals from management or other teams. The key in all of this is empowering and enabling end-users, thereby removing manual […]

Mapping Microsoft SCCM compliance checks to AWS Config

Microsoft SCCM (System Center Configuration Manager) enables the management, deployment, and security of devices and applications. Compliance settings in Configuration Manager lets you manage configuration and compliance in your organization. As customers migrate their traditional workloads, they’re also looking for an AWS native solution that provides the flexibility to manage compliance and configuration management on […]

Managing your application metadata using AWS Service Catalog App Registry

Customers need a way to track all of their AWS application resources in one place, and associate metadata like cost center, business unit with those resources centrally. AWS Service Catalog AppRegistry removes the need for complex tag management and allows for customers to aggregate application metadata such as cost center and business units across multiple […]