Category: Customer Solutions

In this post, we explore how Myriad Genetics partnered with the AWS Generative AI Innovation Center to transform their healthcare document processing pipeline using Amazon Bedrock and Amazon Nova foundation models, achieving 98% classification accuracy while reducing costs by 77% and processing time by 80%. We detail the technical implementation using AWS’s open-source GenAI Intelligent Document Processing Accelerator, the optimization strategies for document classification and key information extraction, and the measurable business impact on Myriad’s prior authorization workflows.

In this post, CBRE and AWS demonstrate how they transformed property management by building a unified search and digital assistant using Amazon Bedrock, enabling professionals to access millions of documents and multiple databases through natural language queries. The solution combines Amazon Nova Pro for SQL generation and Claude Haiku for document interactions, achieving a 67% reduction in processing time while maintaining enterprise-grade security across more than eight million documents.

In this post, we explore how Condé Nast used Amazon Bedrock and Anthropic’s Claude to accelerate their contract processing and rights analysis workstreams. The company’s extensive portfolio, spanning multiple brands and geographies, required managing an increasingly complex web of contracts, rights, and licensing agreements.

In this post, we will walk through the performance constraints and design choices by OARC and REMAP teams at UCLA, including how AWS serverless infrastructure, AWS Managed Services, and generative AI services supported the rapid design and deployment of our solution. We will also describe our use of Amazon SageMaker AI and how it can be used reliably in immersive live experiences.

In this post, we focus on one portion of the REM™ system: the automatic identification of changes to the road structure which we will refer to as Change Detection. We will share our journey of architecting and deploying a solution for Change Detection, the core of which is a deep learning model called CDNet. We will share real-life decisions and tradeoffs when building and deploying a high-scale, highly parallelized algorithmic pipeline based on a Deep Learning (DL) model, with an emphasis on efficiency and throughput.

In this post, we share how Wipro implemented advanced prompt engineering techniques, custom validation logic, and automated code rectification to streamline the development of industrial automation code at scale using Amazon Bedrock. We walk through the architecture along with the key use cases, explain core components and workflows, and share real-world results that show the transformative impact on manufacturing operations.

This blog post has explores how MSD is harnessing the power of generative AI and databases to optimize and transform its manufacturing deviation management process. By creating an accurate and multifaceted knowledge base of past events, deviations, and findings, the company aims to significantly reduce the time and effort required for each new case while maintaining the highest standards of quality and compliance.

Our team at Amazon builds Rufus, an AI-powered shopping assistant which delivers intelligent, conversational experiences to delight our customers. More than 250 million customers have used Rufus this year. Monthly users are up 140% YoY and interactions are up 210% YoY. Additionally, customers that use Rufus during a shopping journey are 60% more likely to […]

In this post, we demonstrate how healthcare organizations can securely implement prompt caching technology to streamline medical record processing while maintaining compliance requirements.

Generative AI is transforming the way businesses interact with their customers and revolutionizing conversational interfaces for complex IT operations. Druva, a leading provider of data security solutions, is at the forefront of this transformation. In collaboration with Amazon Web Services (AWS), Druva is developing a cutting-edge generative AI-powered multi-agent copilot that aims to redefine the customer experience in data security and cyber resilience.