AWS Machine Learning Blog
Category: Customer Solutions
How Rocket Companies modernized their data science solution on AWS
In this post, we share how we modernized Rocket Companies’ data science solution on AWS to increase the speed to delivery from eight weeks to under one hour, improve operational stability and support by reducing incident tickets by over 99% in 18 months, power 10 million automated data science and AI decisions made daily, and provide a seamless data science development experience.
Turbocharging premium audit capabilities with the power of generative AI: Verisk’s journey toward a sophisticated conversational chat platform to enhance customer support
Verisk’s Premium Audit Advisory Service is the leading source of technical information and training for premium auditors and underwriters. In this post, we describe the development of the customer support process in PAAS, incorporating generative AI, the data, the architecture, and the evaluation of the results. Conversational AI assistants are rapidly transforming customer and employee support.
How Formula 1® uses generative AI to accelerate race-day issue resolution
In this post, we explain how F1 and AWS have developed a root cause analysis (RCA) assistant powered by Amazon Bedrock to reduce manual intervention and accelerate the resolution of recurrent operational issues during races from weeks to minutes. The RCA assistant enables the F1 team to spend more time on innovation and improving its services, ultimately delivering an exceptional experience for fans and partners. The successful collaboration between F1 and AWS showcases the transformative potential of generative AI in empowering teams to accomplish more in less time.
Transforming credit decisions using generative AI with Rich Data Co and AWS
The mission of Rich Data Co (RDC) is to broaden access to sustainable credit globally. Its software-as-a-service (SaaS) solution empowers leading banks and lenders with deep customer insights and AI-driven decision-making capabilities. In this post, we discuss how RDC uses generative AI on Amazon Bedrock to build these assistants and accelerate its overall mission of democratizing access to sustainable credit.
Automate bulk image editing with Crop.photo and Amazon Rekognition
In this post, we explore how Crop.photo uses Amazon Rekognition to provide sophisticated image analysis, enabling automated and precise editing of large volumes of images. This integration streamlines the image editing process for clients, providing speed and accuracy, which is crucial in the fast-paced environments of ecommerce and sports.
Revolutionizing business processes with Amazon Bedrock and Appian’s generative AI skills
AWS and Appian’s collaboration marks a significant advancement in business process automation. By using the power of Amazon Bedrock and Anthropic’s Claude models, Appian empowers enterprises to optimize and automate processes for greater efficiency and effectiveness. This blog post will cover how Appian AI skills build automation into organizations’ mission-critical processes to improve operational excellence, reduce costs, and build scalable solutions.
Building the future of construction analytics: CONXAI’s AI inference on Amazon EKS
CONXAI Technology GmbH is pioneering the development of an advanced AI platform for the Architecture, Engineering, and Construction (AEC) industry. In this post, we dive deep into how CONXAI hosts the state-of-the-art OneFormer segmentation model on AWS using Amazon Simple Storage Service (Amazon S3), Amazon Elastic Kubernetes Service (Amazon EKS), KServe, and NVIDIA Triton.
How Untold Studios empowers artists with an AI assistant built on Amazon Bedrock
Untold Studios is a tech-driven, leading creative studio specializing in high-end visual effects and animation. This post details how we used Amazon Bedrock to create an AI assistant (Untold Assistant), providing artists with a straightforward way to access our internal resources through a natural language interface integrated directly into their existing Slack workflow.
OfferUp improved local results by 54% and relevance recall by 27% with multimodal search on Amazon Bedrock and Amazon OpenSearch Service
In this post, we demonstrate how OfferUp transformed its foundational search architecture using Amazon Titan Multimodal Embeddings and OpenSearch Service, significantly increasing user engagement, improving search quality and offering users the ability to search with both text and images. OfferUp selected Amazon Titan Multimodal Embeddings and Amazon OpenSearch Service for their fully managed capabilities, enabling the development of a robust multimodal search solution with high accuracy and a faster time to market for search and recommendation use cases.
Accelerate video Q&A workflows using Amazon Bedrock Knowledge Bases, Amazon Transcribe, and thoughtful UX design
The solution presented in this post demonstrates a powerful pattern for accelerating video and audio review workflows while maintaining human oversight. By combining the power of AI models in Amazon Bedrock with human expertise, you can create tools that not only boost productivity but also maintain the critical element of human judgment in important decision-making processes.