Category: Media Services

This post presents a solution where you can upload a recording of your meeting (a feature available in most modern digital communication services such as Amazon Chime) to a centralized video insights and summarization engine. This engine uses artificial intelligence (AI) and machine learning (ML) services and generative AI on AWS to extract transcripts, produce a summary, and provide a sentiment for the call. The solution notes the logged actions per individual and provides suggested actions for the uploader. All of this data is centralized and can be used to improve metrics in scenarios such as sales or call centers.

Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution that is designed to provide a quick and straightforward setup to let you build interactive video experiences and handles interactive video content from ingestion to delivery. With the increased usage of live streaming, the need for effective content moderation becomes even more crucial. […]