Category: Amazon Q

In this post, we provide an overview of Amazon Q Business Confluence Cloud connector and how you can use it for seamless integration of generative AI assistance to your Confluence Cloud.

Generative artificial intelligence (AI), particularly Retrieval Augmented Generation (RAG) solutions, are rapidly demonstrating their vast potential to revolutionize enterprise operations. RAG models combine the strengths of information retrieval systems with advanced natural language generation, enabling more contextually accurate and informative outputs. From automating customer interactions to optimizing backend operation processes, these technologies are not just […]

In this post, we discuss an architecture to query structured data using Amazon Q Business, and build out an application to query cost and usage data in Amazon Athena with Amazon Q Business. Amazon Q Business can create SQL queries to your data sources when provided with the database schema, additional metadata describing the columns and tables, and prompting instructions. You can extend this architecture to use additional data sources, query validation, and prompting techniques to cover a wider range of use cases.

Amazon Q Business is a fully managed, generative artificial intelligence (AI)-powered assistant that helps enterprises unlock the value of their data and knowledge. With Amazon Q, you can quickly find answers to questions, generate summaries and content, and complete tasks by using the information and expertise stored across your company’s various data sources and enterprise […]

This post shows how to configure the Amazon Q ServiceNow connector to index your ServiceNow platform and take advantage of generative AI searches in Amazon Q. We use an example of an illustrative ServiceNow platform to discuss technical topics related to AWS services.

Seamless access to content and insights is crucial for delivering exceptional customer experiences and driving successful business outcomes. Box, a leading cloud content management platform, serves as a central repository for diverse digital assets and documents in many organizations. An enterprise Box account typically contains a wealth of materials, including documents, presentations, knowledge articles, and […]

Amazon Q Business comes with rich API support to perform administrative tasks or to build an AI-assistant with customized user experience for your enterprise. With administrative APIs you can automate creating Q Business applications, set up data source connectors, build custom document enrichment, and configure guardrails. With conversation APIs, you can chat and manage conversations with Q Business AI assistant. Trusted identity propagation provides authorization based on user context, which enhances the privacy controls of Amazon Q Business. In this blog post, you will learn what trusted identity propagation is and why to use it, how to automate configuration of a trusted token issuer in AWS IAM Identity Center with provided AWS CloudFormation templates, and what APIs to invoke from your application facilitate calling Amazon Q Business identity-aware conversation APIs.

In today’s digital landscape, the demand for audio and video content is skyrocketing. Organizations are increasingly using media to engage with their audiences in innovative ways. From product documentation in video format to podcasts replacing traditional blog posts, content creators are exploring diverse channels to reach a wider audience. The rise of virtual workplaces has […]

Amazon Q Business is the generative artificial intelligence (AI) assistant that empowers employees with your company’s knowledge and data. Microsoft SharePoint Online is used by many organizations as a secure place to store, organize, share, and access their internal data. With generative AI, employees can get answers to their questions, summarize content, or generate insights […]

Effective customer support and project management are critical aspects of providing effective customer relationship management. Atlassian Jira, a platform for issue tracking and project management functions for software projects, has become an indispensable part of many organizations’ workflows to ensure success of the customer and the product. However, extracting valuable insights from the vast amount […]