Category: Analytics

T-Mobile US, Inc. One of the largest US telecom carriers is rapidly increasing their subscriber base. They had concerns about meeting daily sales level agreement expectations for frontline employees and business stakeholders. They were using a legacy Software as a Service (SaaS) application for compensations calculation and reporting. The application lacked agility, scalability, and did […]

Telcos often face challenges integrating data spread across multiple BSS domains. The siloed nature of these domains means data is typically not transferable or compatible with other domains. In this post, we explore specific challenges faced by Telcos and how we could design a scalable data integration solution on AWS using the concepts outlined in […]

The credit card dispute management process in banks is often manual, time-consuming, and because of legacy systems. This inefficient process leads to slow dispute resolution times, poor customer experiences, potential revenue losses and challenges in complying with regulations. Banks and customers face consequences from this problem; banks face operational inefficiencies, high costs, and customer dissatisfaction, […]

The global demand for oil remains high as it powers transportation, industries, and electricity worldwide. One facet of the energy lifecycle is drilling, where drilling operators face numerous challenges in maintaining consistent oil supply to meet this demand. They must navigate harsh environments using heavy machinery with precision, while controlling costs and risks. Drilling operators […]

Iberdrola is a global leader in electricity generation, distribution, and commercialization, pioneering wind power and renewable energies. i-DE is Iberdrola’s entity responsible for the electric distribution grid in Spain and Portugal, accountable for millions of operational assets with a very heterogenous nature, which makes it challenging to have a live and consolidated view of each […]

In today’s data-driven world, healthcare payors have a unique opportunity to leverage the power of personalization to drive better health outcomes and member satisfaction. In our previous Digital Front Door blog for Healthcare Payors, we explored how AWS services can enable a comprehensive digital front door experience for members. As Payors begin prototyping these solutions, a […]

The marketing and advertising technology landscape is undergoing transformation driven by fragmented consumer media and sales channels, new privacy regulations, and a rapid shift toward AI-enabled customer engagement. Companies across industries want to deliver personalized customer experiences and optimized advertising campaigns but struggle with siloed, duplicative, or missing data which hinders real-time use cases. A […]

Introduction Recognizing the transformative potential of generative AI, Fanatics Commerce, a global leader in licensed sports merchandise, organized a global generative AI–based hackathon. This initiative not only accelerated the adoption of cutting-edge AI technologies, but also fostered an agile, knowledge-sharing environment. With its tech-driven, multi-channel approach, Fanatics has revolutionized how fans purchase team sports apparel, […]

Last month marked the inaugural, highly anticipated NRF 2024: Retail’s Big Show Asia Pacific. This retail-focused event unfolded over three action-packed days, from June 11 to 13, at the center of the world’s most diverse retail market. Over 5,000 attendees and 253 global industry leaders and solution providers, from across 52 countries, gathered in the […]

Introduction The Children’s Hospital of Philadelphia (CHOP) recently created a proof of concept (POC) to ingest real-time HL7 data from bedside medical devices into AWS for processing and analysis. The Children’s Hospital of Philadelphia (CHOP), is the first hospital in the United States dedicated exclusively to the care of children. While its flagship campus is […]